Mario Adame
Brownsville
Summary
Dynamic Bartender Supervisor with extensive experience at many bars , excelling in menu development and team motivation. Proven track record in enhancing customer engagement and driving sales through innovative promotions. Skilled in bar equipment maintenance and complaint handling, consistently delivering exceptional service and fostering a positive atmosphere for patrons.
Overview
10
10
years of professional experience
Work History
Bartender Supervisor
Hong Kong Shot Bar
08.2024 - Current
- Assisted in training new bartenders on drink preparation and customer service techniques.
- Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
- Supported inventory management by tracking stock levels and placing orders for supplies.
- Provided exceptional customer service, addressing guest inquiries and resolving complaints efficiently.
- Demonstrated adaptability by learning new cocktail recipes and bar equipment usage quickly.
- Monitored beverage quality and presentation to uphold establishment standards consistently.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Bartender Supervisor
Shots on Pablo
02.2023 - 08.2025
- Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
- Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
- Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
- Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Bartender
Shot Republic
10.2020 - 12.2023
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Served consistent portions following recipes and control standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Planned and executed promotions and special events in close collaboration with management.
Manager
Lucky Barrel Bar N Grill
10.2018 - 10.2020
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Monitored food preparation, production, and plating for quality control.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed food preparation and cooking activities to meet health and safety standards.
- Set and oversaw weekly and special event menu plans.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Engaged with guests to create a welcoming atmosphere, enhancing overall dining experience.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Increased overall revenue with creative drink promotions and themed events.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Bartender / Manager
McCarthy Irish Pub
08.2016 - 09.2017
- Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted in training new bartenders on drink preparation and customer service techniques.
- Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
- Supported inventory management by tracking stock levels and placing orders for supplies.
- Provided exceptional customer service, addressing guest inquiries and resolving complaints efficiently.
- Demonstrated adaptability by learning new cocktail recipes and bar equipment usage quickly.
- Monitored beverage quality and presentation to uphold establishment standards consistently.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
- Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
- Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
- Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled food costs and managed inventory.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Planned and executed promotions and special events in close collaboration with management.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Served consistent portions following recipes and control standards.
Bartender
Adolios
04.2015 - 09.2016
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Monitored food preparation, production, and plating for quality control.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed food preparation and cooking activities to meet health and safety standards.
- Set and oversaw weekly and special event menu plans.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Engaged with guests to create a welcoming atmosphere, enhancing overall dining experience.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Education
High School Diploma -
Rivera High School
Brownsville, TX07.2013
Skills
- Task delegation
- Menu development
- Employee scheduling
- Workplace safety
- Team motivation
- Customer engagement
- Alcohol awareness
- Sanitation standards
- Bar equipment maintenance
- Collaborative mindset
- Complaint handling
- Policy enforcement
- Social media marketing
- POS system operation
- Supply ordering
- Sales promotion
- Staff recruitment
- Bartending expertise
- Beverage preparation
- Staff management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender Supervisor
Hong Kong Shot Bar
08.2024 - Current
Bartender Supervisor
Shots on Pablo
02.2023 - 08.2025
Bartender
Shot Republic
10.2020 - 12.2023
Manager
Lucky Barrel Bar N Grill
10.2018 - 10.2020
Bartender / Manager
McCarthy Irish Pub
08.2016 - 09.2017
Bartender
Adolios
04.2015 - 09.2016
High School Diploma -
Rivera High School
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