MARIO ADAMS

Position Responsibility

oversee the operations of ten stores in the financial district of Lower Manhattan, tasked with achieving sales goals. My role involves regularly communicating corporate policy updates and procedural changes to employees at every level within these stores. I have devised and executed sales strategies throughout the district to increase both revenue and market share. Through consistent store visits, I ensure compliance with company policies, standards, and regulations. I also provide ongoing support and training to store managers, aiming to boost their stores' productivity and profitability.

Additionally, I am responsible for the training of baristas across all ten locations, ensuring their expertise in delivering high-quality coffee experiences. This training covers the intricacies of coffee brewing techniques, aiming to surpass our customers' expectations. A key priority of mine is to maintain strict adherence to New York Health Department guidelines, with regular reviews and updates to our practices to ensure our operations remain compliant with health and safety standards.

Company Accolades

• District Manager of the Quarter Q1 2024
• Top District in the Area Store Health Pyramid Q1 2024
• Winner of Q4 Attachment Contest
• Top Area Sales Comps Q4 2023

Position Responsibility

Guided and shaped a team responsible for supervising 13 district managers and 250 stores across nine states in the US, spanning both the East and West Coasts during my tenure of five years. I kept a close watch on business trend predictions, adjusting budgets and operational strategies to foster growth and seize potential opportunities. Successfully planned and implemented measures to meet financial targets by optimizing expenses, reducing losses, and improving store management.

Company Accolades

• Led the company in Sales % to plan for three consecutive years (2020-2022).
• #1 Region in the company in Pro Sale Memberships at a rate of 4.5% & Auto Deliver 14.7% for three consecutive years (2020-2022).
• Led the company with the lowest shrink % for two consecutive years (2020-2021).

Position Responsibility

Effectively oversaw operations across six districts spanning three states (California, Washington, and Ohio), encompassing 65 stores and a workforce of 130 employees. Conducted comprehensive training in sales management and operational procedures, resulting in enhanced performance and positive results. Guided store managers and their teams in attaining objectives related to profitability, accountability, and growth, ensuring alignment with the overarching vision and goals of the company.

Company Accolades

• Wireless Division: Led the company in top activations and gross profit for four consecutive years (2013-2017)
• Achieved the President's Club award in 2015, 2016, and 2017
• Maintained the lowest shrink percentage for four consecutive years (2013-2017)