Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARIO AGUILAR

Phoenix,AZ

Summary

Experienced and passionate restaurant leader with over a decade of success in driving operational excellence, developing strong teams, and delivering exceptional guest experiences. Proven ability to lead high-volume locations, optimize performance metrics, and foster a culture of accountability, quality, and hospitality. Bilingual in English and Spanish.

Overview

10
10
years of professional experience

Work History

General Manager

Sweetgreen
Century City, USA
06.2023 - Current
  • Oversee daily operations at one of the brand's flagship locations, leading a team of 30+ in a fast-paced, high-volume environment.
  • Developed a strong coaching culture focused on accountability, guest experience, and operational precision.
  • Launched labor deployment strategies that improved throughput by 20% during peak times and minimized guest wait times.
  • Maintained a perfect health and food safety record through rigorous SOP training and weekly team audits.
  • Partnered with regional leadership to test operational improvements and roll out initiatives that improved team engagement and retention.

Restaurant General Manager

Mendocino Farms
Santa Monica, USA
07.2020 - 05.2023
  • Managed a dynamic, chef-driven location with a team of 40+, ensuring consistent execution of brand standards and hospitality.
  • Ranked in the top tier of the company for guest satisfaction and mystery shop performance.
  • Reduced labor costs through optimized scheduling and cross-training, improving productivity without compromising quality.
  • Successfully led multiple seasonal menu rollouts and supported local vendor partnerships to reinforce brand values.

General Manager

Panini Kabob Grill
Los Angeles, USA
02.2015 - 05.2020
  • Directed full-service operations for a Mediterranean kitchen concept, focusing on scratch-made quality and consistent service.
  • Strengthened COGS performance through disciplined inventory management and supplier relationship optimization.
  • Uphold exceptional standards in cleanliness and food safety, earning top ratings during surprise health inspections.
  • Fostered a team-first culture that prioritized continuous improvement and service excellence.

Education

High School Diploma -

Fairfax Senior High School
Los Angeles
06.2011

Skills

  • High-Volume Operations
  • Team Leadership & Development
  • Guest Service Excellence
  • P&L & Cost Control
  • Food Safety & Compliance
  • Labor Management & Forecasting
  • Training Program Execution
  • Inventory & Vendor Management
  • Bilingual: English and Spanish

Languages

  • Spanish
  • English

Timeline

General Manager

Sweetgreen
06.2023 - Current

Restaurant General Manager

Mendocino Farms
07.2020 - 05.2023

General Manager

Panini Kabob Grill
02.2015 - 05.2020

High School Diploma -

Fairfax Senior High School