Mario Benitez
Compton,CA
Summary
Sales and customer service professional with experience in the automotive aftermarket performance parts industry. Passionate about motorsport's and track driving, with a strong understanding of performance upgrades and vehicle dynamics. Skilled at helping customers choose the right parts for their builds, providing knowledgeable recommendations, and delivering excellent customer support while building lasting client relationships.
Overview
7
7
years of professional experience
Work History
Salesperson
Undisclosed Performance Shop
La Habra, CA
10.2024 - Current
- Demonstrated product features and benefits to help customer understanding and satisfaction.
- Resolved customer inquiries and complaints promptly, Building positive relationships and repeat business.
- Collaborated with team members to execute sales strategies and achieve store objectives.
- Built customer relationships to enhance aftermarket sales and service opportunities
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Intake Coordinator
Kaiser Permanente
Downey, CA
01.2022 - 10.2024
- Coordinated patient intake processes to ensure timely and accurate data entry.
- Managed scheduling of appointments and follow-up communications for patients effectively.
- worked with healthcare teams to workflows and patient experience.
- Maintained health records, ensuring compliance with privacy regulations consistently.
- Completed intake assessment forms and filed clients' charts.
Aquatics Director
YMCA
Phoenix, AZ
09.2019 - 12.2022
- Developed and implemented aquatics programs that increased participant engagement and satisfaction.
- Trained and supervised lifeguard staff to ensure compliance with safety standards and operational procedures.
- Managed scheduling and staffing for aquatic facilities, optimizing resource allocation for peak usage times.
- Conducted regular evaluations of program effectiveness, leading to enhancements in curriculum and instruction methods.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ12-2022
Skills
- Customer service
- Sales strategy development
- Active listening
- Relationship selling
- CRM software proficiency
- Relationship building
- Customer relationship building
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Undisclosed Performance Shop
10.2024 - Current
Intake Coordinator
Kaiser Permanente
01.2022 - 10.2024
Aquatics Director
YMCA
09.2019 - 12.2022
Bachelor of Science - Criminal Justice
Arizona State University