MARIO BENNETT-WILLIAM

People-first Hospitality Leader with a passion for creating meaningful, memorable guest experiences that feel both personal and effortless. Known for blending intuition with strategy, I approach every property as a living brand—one that should evoke emotion, tell a story, and consistently exceed expectations. At The Restoration Hotel, I transformed guest engagement by reimaging how teams anticipate needs, communicate, and connect. This work helped elevate the Charleston property from #24 to #11 on TripAdvisor in less than a year. With experience guiding two boutique hotels simultaneously, I bring a balance of creative vision and operational discipline—ensuring every touchpoint reflects excellence, warmth, and authenticity. Seeking to bring this relationship-driven, detail-sharp leadership style to The Cooper Hotel as Director of Guest Experience.