Mario Brown
San Diego,CA
Summary
Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems. Valued leader and team member displayed exemplary conduct under pressure while providing guidance and direction to team. Demonstrated excellent organizational skills and ability to think strategically. Trained and mentored new personnel and developed effective working relationships with other service branches. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Network Administrator
Marine Corps Air Station (MCAS) Miramar
2020.09 - Current
- Improved network efficiency by implementing and managing system updates and patches.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Reduced downtime with proactive identification and resolution of IT issues.
- Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
- Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
- Cultivated a high-performance team through hiring skilled IT professionals, providing training opportunities, and fostering a positive work environment.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.
- Mentored junior officers in leadership development, contributing to a high-performing organizational culture.
- Evaluated personnel performance and provided constructive feedback, promoting professional growth within the unit.
- Organized morale-boosting events for unit members to promote camaraderie and foster a positive work environment.
- Participated in high-level planning sessions for future campaigns, providing valuable input based on subject matter expertise.
- Developed contingency plans to minimize the impact of unforeseen challenges during critical missions.
- Trained personnel to improve performance and attain mission-ready status.
- Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
- Developed and maintained positive relationships with staff in unit and in other units.
- Supervised work of junior officers, evaluated performance and produced detailed reports.
- Monitored and assessed mission progress and provided updates to command.
Assistant Manager
Valvoline Instant Oil
2019.05 - 2020.11
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed strong working relationships with staff, fostering a positive work environment.
Team Member
Burger King
2018.04 - 2020.05
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
No Degree - Computer Science And Programming
National University
La Jolla, CASkills
- Technical Support
- Data backups
- Network repairs and maintenance
- System Upgrades
- Information Security
- Physical Fitness
- Analytical Skills
- Time Management
- Learner
- Restorative
- Achiever
- Competitive
Accomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Suffered deployment ending injury and trained a new join in 20 days to be able to give a knowledgeable brief to officers and be the only 06xx to do the job.
Certification
Timeline
Network Administrator
Marine Corps Air Station (MCAS) Miramar
2020.09 - Current
Assistant Manager
Valvoline Instant Oil
2019.05 - 2020.11
Team Member
Burger King
2018.04 - 2020.05
No Degree - Computer Science And Programming
National University
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