Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Store Manager
Urban Wines and Spirits
45 1st Avenue New York, NY 10003
04.2018 - Current
Incharge of curating a wine and spirit selection that fits the store philosophy
Knowledgeable about wines and spirits
Engaged with more than 60 distributors
Assisting customers in store to make product suggestions, process special orders and requests, and create a more streamlined, helpful customer experience in English and Spanish
In charge of receiving product deliveries from distributors
Process purchase orders invoices, including adding new items to inventory and correcting inventory errors
Organize inventory to streamline restocking and maintain accurate inventory numbers
Organize in-store tastings as well as social media platform
Provides excellent customer service
Responsible for creating shipping orders that are received in store and online for a designated estate
Responsible for closing the register during closing hours
Train new staff members.
Licensed Scaffold worker
Structural Construction Company
07.2017 - 12.2017
Able to install and operate scaffold on specific job site
Certified to work on suspended and supported scaffolds
Experienced on building reparations.
Assistant Manager
Broadway Cellars Liquor Store
08.2015 - 09.2017
Possessed the natural ability to anticipate guest’s needs
Interacted with guests one on one
Gained the ability to work at fast and stressful environment
Learned knowledge of products offered in store
Operated POS systems such as, Clover, Square and Bindo, using an iPad or other Tablets
Handled register transactions
In charge of store inventory, shelves, and refrigerator with perspective wines and spirits such as Gin’s, Liquors, Rums, Vodka and Whiskeys
Received or rejecting deliveries from Sales Representatives and Supplier Companies
Responsible for cleaning during closing hours.
Super/Custodian of Buildings Assistant
Michael Rose
09.2013 - 04.2015
Responsible for building maintenance
Assisted super with building cleanliness
Provided a safe environment
Ensured floor cleanliness, kept doors and windows locked
Classified trash and other rejects in their appropriate containers and time.
Maintained a well-organized supply closet for easy access to necessary tools.
Streamlined facility maintenance by promptly addressing minor repairs.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Supported event setup and tear-down, contributing to successful school functions.
Education
No Degree - Trading
Hispanic Investors
Queens, NY
01.2024
Associates in Arts - Criminal Justice
Bronx Community College
Bronx, NY
06.2016
Skills
Exceptional English and Spanish communication skills
Familiar with Bindo, Square, and Light Speed POS systems
Basic Microsoft Word, Power Point, Photoshop, and Excel skills
Knowledge about stocks, options, and futures
Familiar with stock trading platforms such as Thinkorswim, TC2000, and Tradestation (Computer software and mobile apps)
Talent Recruitment
Shift Scheduling
Employee Training
Team Development
Store Merchandising
Risk Management
Retail Inventory Management
Promotional Planning
Personnel Development
POS Systems
Project Management
Customer Service Management
Supply Ordering
Hourly Shift Management
Loss Prevention
Systems and Software Expertise
Maximizing Profitability
Marketing and Promotions
Flexible Schedule
Operations Oversight
Cash Management
Staff Supervision
Policies and Procedures
Employee Scheduling
Leading Staff Meetings
Bank and Safe Deposits
Inventory Control
Team Motivation
Opening and Closing Procedures
Work Planning and Prioritization
Vendor Management
Advertising and Marketing
Outstanding Communication Skills
Leadership Development
Inventory Management
Performance Reviews
Sales Expertise
Order Management
English and Spanish
Exceptional ability to communicate in English and Spanish.