Mario Casas
Hoffman Estates,UNITED
Summary
Hardworking College Student seeking employment with 5+ years of friendly and engaging customer service. Always willing to offer the best service to customers, clients and beyond. Spanish and English speaker, determined, and ready to learn in a different field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
After School and Camp Counselor
Hoffman Estates Park District
11.2019 - Current
- Worked well independently and with a team to solve problems
- Performed activities given by supervisor
- Engaged with coworkers to achieve highest levels of productivity
- Worked with children of varying age, interest, skill, and developmental levels
After School/Camp Supervisor
Hoffman Estates Park District
05.2021 - 12.2021
- Supervised employees perform tasks with students such as athletics and activities
- Communicated strongly with employees to maintain a healthy and approachable work environment
- Solved issues consistently of a wide range of seriousness
- Made reports to parents, employees and Program Manager
Sales Associate
DSW
04.2019 - 04.2020
- Maintained up to date knowledge of all retail promotions
- Stocked the sales floor with footwear
- Took on extra shifts based on the needs of the store
- Settled any customer disputes in a professional and pleasant manner
- Provided superior customer service to clients by addressing all questions and concerns
Education
Bachelor of Science - Psychology
Northern Illinois University
Dekalb, IL05.2025
Associate of Arts - Arts
Harper College
05.2023
Skills
- Customer Service
- Computer Skills
- Communication Skills
- Critical Thinking
- Problem Solving
- Bilingual
Certification
RSV-HSI Pediatric First Aid I CPR AED Child/Infant/Adult
Timeline
After School/Camp Supervisor
Hoffman Estates Park District
05.2021 - 12.2021
After School and Camp Counselor
Hoffman Estates Park District
11.2019 - Current
Sales Associate
DSW
04.2019 - 04.2020
Bachelor of Science - Psychology
Northern Illinois University
Associate of Arts - Arts
Harper College
RSV-HSI Pediatric First Aid I CPR AED Child/Infant/Adult
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