Mario Chavez
Port Chester,NY
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Instacart
Port Chester, NY
07.2019 - Current
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Verified product quality and quantity against customer orders.
- Provided exceptional customer service throughout the shopping experience.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Cultivated close relationships with customers, built loyal clientele, and went extra mile in deliveries.
- Listened to customer needs to identify and recommend best products and services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Assisted other shoppers when needed to expedite their shopping experiences.
- Processed payments accurately and efficiently.
Landscaping Crew Member
Green Jay Landscaping
Purchase, NY
05.2014 - 06.2019
- Scheduled and supervised crew members to ensure timely completion of projects.
- Ensured proper use of equipment, tools, and materials for each job.
- Provided guidance on proper techniques for planting, mulching, pruning, mowing, edging, trimming.
- Trained new employees in safety procedures and policies related to the job.
- Inspected completed work to ensure quality standards were met or exceeded.
- Supervised the loading, unloading of trucks with supplies, equipment necessary for jobs.
- Supervised day laborers in completing large landscaping projects.
- Conducted regular meetings with crew members to discuss goals and objectives.
- Coordinated with suppliers on delivery times for materials used in projects.
Education
High School Diploma -
Port Chester Senior High School
Port Chester, NY06-2000
Skills
- Attention to Detail
- Team Building
- Customer Service
- Product Knowledge
- Customer Relations
- Product expertise
- Sales expertise
Languages
English
Professional
Spanish
Professional
Retail Employment History
Over 10+ years of experience within the retail industry including knowledge of Asset Protection/Loss Prevention department. Excellence in team building including overseeing yearly Inventory, OSHA compliance training, daily storewide morning meetings, and conducting new hire orientation.
Timeline
Personal Shopper
Instacart
07.2019 - Current
Landscaping Crew Member
Green Jay Landscaping
05.2014 - 06.2019
High School Diploma -
Port Chester Senior High School
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