Mario Cornejo
Manassas,VA
Summary
Providing more than 15 years of serving experience to guest in the restaurant industry. I have history in coaching/training food runners, servers, to cooks. Hard worker willing to learn and grow. Friendly, positive, approachable and always in good spirits.
Overview
20
20
years of professional experience
Work History
FOH Manager
Great American Restaurants
Centreville, VA
02.2022 - Current
- Managed FOH staff from Food Runners, Hostesses, Servers, to Bartenders.
- Developed and implemented staff growth in the company
- Trained new staff on proper customer service techniques, policies and procedures.
- Developed and implemented customer service standards to ensure consistent quality of service.
- Analyzed operational data such as sales reports, customer feedback surveys and other metrics to identify opportunities for improvement.
- Reviewed monthly financial statements with management team in order to evaluate overall performance.
Waiter
Sweetwater Tavern
Sterling, VA
12.2021 - 02.2022
- Greeted guests in a friendly manner and presented them with daily features.
- Took beverage and food orders in a timely manner.
- Provided exceptional service to guest and quality checked to ensure orders met their expectations.
- Trained new servers.
- Opened and closed as a Hospitality Leader and ensured that every shift ran smoothly.
Manager
Backyard Rotisserie Chicken
Chantilly, VA
04.2014 - 10.2021
- Interviewed and hired qualified candidates to our open positions.
- Trained employees and educated them on our menu, techniques and how to take orders.
- Responsible for weekly payroll.
- Controlled beverage inventory and orders.
- Delivered food inventory.
- Managed money and deposits.
Waiter
Red Rocks Cafe
Huntersville, NC
06.2008 - 09.2011
- Assisted guest with knowledge of the menu.
- Went above and beyond to exceed guest expectations.
- Coached new waiters while providing knowledge and leadership.
- Managed closing as a Shift Leader that including checking out co-workers.
- Prepared and served catering events.
Waiter
Mike's American Grill
Springfield, VA
09.2003 - 05.2008
- Knowledge of food/bar menu and specials.
- Providing satisfactory dining experience for all guests.
- Complete orders from guests using POS system.
- Deliver beverages and food to guests.
- Maintain cleanliness od dining room and server stations.
Education
High School Diploma -
Gar-Field High School
Woodbridge, VA06.2002
Skills
- Sales
- Customer service
- Multitasking
- Food knowledge
- Team leader
- Staff development
- Communication
- Positive attitude
- Bilingual (English/Spanish)
Timeline
FOH Manager
Great American Restaurants
02.2022 - Current
Waiter
Sweetwater Tavern
12.2021 - 02.2022
Manager
Backyard Rotisserie Chicken
04.2014 - 10.2021
Waiter
Red Rocks Cafe
06.2008 - 09.2011
Waiter
Mike's American Grill
09.2003 - 05.2008
High School Diploma -
Gar-Field High School
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