Mario Davis
Detroit,MI
Overview
17
17
years of professional experience
Summary
Service-driven professional with 18-year background in Retail. Personable and reliable desiring opportunity to use Merchandising and Customer Service in busy environment.
Work History
Receiving Department Manager
Whole Foods Market
Detroit, MI
05.2013 - Current
- Operated pallet jack and carts to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Assisted with time-sensitive functions, including recording credit memos, processing invoices and completing month-end reports.
- Answered inbound calls to provide information, answer questions or discuss payment options.
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Managed vendor chargebacks and follow up.
- Upheld stock levels and proper pricing for multiple product lines.
- Oversaw purchasing department by supervising staff and training new employees.
Dairy Manager
Whole Foods Market
Troy, MI
09.2007 - 05.2013
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Balanced workloads to meet targets without overtaxing employees.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Partnered with Store Leadership to develop and implement merchandising plans to guarantee profitability on weekly basis.
- Supervised 5 full-time and 2 part-time employees.
- Decreased costs by negotiating with vendors and suppliers for better prices.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Utilized excellent math skills to maintain accurate inventory levels.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Greeted and provided every customer with professional and polite support for sales and service needs.
Grocery Supervisor
Whole Foods Market
Troy, MI
09.2006 - 07.2007
- Monitored newly hired Grocery Team Members in upselling techniques, Rotating Perishable Products and Merchandising to improve sales expertise.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Taught staff how to handle difficult situations with calm and professionalism.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Planned and updated work schedules for optimal coverage of expected business needs.
- Delegated tasks to employees based upon individual strengths.
- Organized appealing and engaging displays to capture customer interest and drive revenue growth.
- Displayed appropriate signage for products and sales promotions
- Followed prepared sketches and planograms to arrange consistent shelves.
- Organized and located inventory and updated store spreadsheets.
- Upheld stock levels and proper pricing for multiple product lines.
- Established and maintained proper high-traffic displays, resulting in increased sales.
Education
High School Diploma -
Charles F Kettering High
Detroit MI 08.2002
Skills
- Administrative support
- Payment coordination
- Account reconciliation
- Invoice and payment processing
- Customer relations
- Merchandising
- Fiscal budgeting knowledge
- Safety standards
- Mentoring and training
Timeline
Receiving Department Manager
Whole Foods Market
05.2013 - Current
Dairy Manager
Whole Foods Market
09.2007 - 05.2013
Grocery Supervisor
Whole Foods Market
09.2006 - 07.2007
High School Diploma -
Charles F Kettering High
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