Summary
Overview
Work History
Education
Skills
Cooking, learn about computer updates, and expend time with my grandson
Timeline
Generic

Mario De La Rosa

Red Oak,Texas

Summary

Highly productive,bilingual manager with organizational,managerial communicational and interpersonal skills. Posses the ability to plan,implement and evaluate multiple projects. Adept at working with an array of people and creating the rapport required to build trust,confidence and a high level of comfort. Characterized as self-motivated,self-confident and a commitment to excellence that meets or exceeds goals and expectations.

Overview

38
38
years of professional experience

Work History

Custodial Worker I

Texas State Technical College
07.2019 - Current

Responsible for general housekeeping,cleaning,and maintenance with the building. Job duties include emptying trash receptacles,sanitizing bathroom facilities,mopping floors,vacuuming carpets, and maintaining the overall appearance of the building.

  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Reported vandalism or other damage to property to supervisor.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Asset Protection Services Team

Walmart
07.2018 - Current

Ensure the safety and security of our teams,guest,store, and merchandise. Use preventive Technics to maintain a comfortable, safe and secure environment,whether within our store or our distribution centers.

Reduce the likelihood of asset theft,Increase the chances of recovering stolen assets.

  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Built professional relationships with local law enforcement and other related organizations.

Custodial Worker

Red Oak ISD
07.2017 - 06.2019

Responsible for general housekeeping,cleaning, and maintenance within the building. Job duties include emptying trash receptacles,cleaning classrooms as well as wipe done tables,cleaning windows,sanitizing bathroom facilities,mopping floors,vacuuming carpets, and maintaining the overall appearance of th building.

  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.

Correctional Officer III /Gang Intelligence Office

Texas Department Of Criminal Justice
10.1997 - 12.1999
  • Legal Interpreter for legal matters with the court. Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Interviewed inmates to obtain information and assess needs.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.

Assistant Manager III

McDonald's LPD Old Pond
01.1997 - 10.1997
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Monitored security to protect employees, customers and property.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Assistant Manager

Colter's BBQ
04.1986 - 12.1996
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Account Receivable, and all administration duties, supervision of 25-30 employees, marketing for catering business, and Interpreter for customers and employee staff.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

M.D. - Osteopathic Medicine

University Autonoma De Nuevo Leon
Monterrey Nuevo Leon, Mexico

Bachelor of Arts - Foreign Language ( Spanish)

Texas A&M University - Commerce
Commerce, TX
2010

Associate of Science - Prenursing Studies

Navarro College
Corsicana, TX
08.2005

Bachelor of Science - Pre-Medicine

University Autonoma De Tamaulipas
Nuevo Laredo Tamaulipas, Mexico
07.1980

Skills

  • Customer Service
  • MSDS Database Knowledge
  • Work Orders
  • Buffing and Waxing
  • Employee Training
  • Critical Thinking
  • Accident and Injury Prevention
  • Cleaning and Sanitizing
  • Safe Waste Disposal Techniques
  • Policy and Procedure Enforcement
  • Excellent Communication Skills
  • English and Spanish speak,read, and write
  • Account Receivable and all Administration duties

Cooking, learn about computer updates, and expend time with my grandson

I love Chinese and Italian cooking as well as I learning Mexican cussing. I like to know about computer's update because i want to be up to date about the new technology as well as the new software. My grandson he just turn 6yrs. old and he is one of the most smart kid I ever know,he love school and already know to read and little mat . 

Timeline

Custodial Worker I

Texas State Technical College
07.2019 - Current

Asset Protection Services Team

Walmart
07.2018 - Current

Custodial Worker

Red Oak ISD
07.2017 - 06.2019

Correctional Officer III /Gang Intelligence Office

Texas Department Of Criminal Justice
10.1997 - 12.1999

Assistant Manager III

McDonald's LPD Old Pond
01.1997 - 10.1997

Assistant Manager

Colter's BBQ
04.1986 - 12.1996

M.D. - Osteopathic Medicine

University Autonoma De Nuevo Leon

Bachelor of Arts - Foreign Language ( Spanish)

Texas A&M University - Commerce

Associate of Science - Prenursing Studies

Navarro College

Bachelor of Science - Pre-Medicine

University Autonoma De Tamaulipas
Mario De La Rosa