Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mario Di Stefano

Apollo Beach,FL

Summary

Practical Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.

Overview

2
2
years of professional experience

Work History

Head Guard

Vesta Property Services
02.2023 - Current
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Scheduled lifeguards to provide adequate coverage of pool areas during operating hours.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Scheduled, coordinated and conducted in-service training for lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
  • Earned CPO certification.
  • Earned Lifeguard Certification.
  • Earned CPR certification and Administering Emergency Oxygen.

Receptionist

Vesta Property Services
07.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new residents and securing paperwork completion.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Lifeguard

Vesta Property Services
01.2022 - 02.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Observed weather and water conditions and alerted visitors to potential dangers and storms.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Black Rock Bar & Grill

BlackRock
01.2022 - 07.2022
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Education

No Degree - Marketing

Hillsborough Community College
Tampa, FL
05.2027

High School Diploma -

Newsome High School
Lithia, FL
05.2023

Skills

  • Water Sampling
  • Problem Resolution
  • Policy Management
  • CPR Certified
  • CPO Certified
  • Chemical Level Testing
  • Staff Meetings
  • Lifeguard Procedures
  • People Skills
  • First Aid

Accomplishments

  • Supervised team of 16 staff members.
  • Lifeguard of The Month.
  • 4 Years of Homecoming Court.
  • Over 100 hours of Community Service.

Timeline

Head Guard

Vesta Property Services
02.2023 - Current

Receptionist

Vesta Property Services
07.2022 - Current

Lifeguard

Vesta Property Services
01.2022 - 02.2023

Black Rock Bar & Grill

BlackRock
01.2022 - 07.2022

No Degree - Marketing

Hillsborough Community College

High School Diploma -

Newsome High School

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Mario Di Stefano