Hospitality professional with extensive experience in fine dining restaurants and high-volume service environments. Skilled in guest relations, table maintenance, teamwork, and delivering polished, attentive service. Recognized for strong work ethic, reliability, and a passion for creating memorable dining experiences.
Work History
Server Assistant
3 Years 2 Months
Lago | 05.2023 - Current
Greeted customers warmly to provide exceptional customer service.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Server Assistant
9 Months
The Palm Restaurant | 08.2022 - 05.2023
Cultivated positive customer relationships by providing warm and attentive greetings.
Facilitated timely table clearing and tray management to support operational efficiency during service.
Monitored customer activity to promptly identify departing guests and facilitate table turnover.
Exhibited flexibility and professionalism under pressure by swiftly responding to changing circumstances and guest needs.
Production Manager
6 Years 9 Months
BMF Apparel | 02.2016 - 11.2022
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Server
1 Year 4 Months
Fanatic's Sports Bar | 02.2014 - 06.2015
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
10 Months
M Resort; Jade Fusion, Anthony's Steakhouse Etc. | 04.2013 - 02.2014
Delivered warm greetings to customers, ensuring exceptional service experiences.
Executed high-volume service operations in a fast-paced restaurant environment, ensuring timely and efficient guest experiences.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
Deli and Produce Clerk
3 Years 10 Months
Albertsons | 06.2009 - 04.2013
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Checked for outdated and overripe grocery items and removed from inventory.