Mario Flores
Hawthorne,NV
Summary
I am restaurant, bar and hotel service professional that has worked various roles With various levels of responsibility. People person and unreasonably hospitable. I love to foster connections with the guest in front of me. I carry a passion for food and beverage including wine and cocktails and how they interact with cuisines from around the world. I wish to live a life filled with food spreads and full cups, and recharge at the sound of a busy restaurant.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Proper Hospitality Group | June Hotel West LA
06.2025 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Mixed and served beverages accurately according to recipes and specs.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborated with bartenders and support staff to manage high-volume service during peak hours efficiently.
Manager
Sweetgreen
08.2020 - 03.2025
- Coordinated team schedules to optimize workflow and meet project deadlines.
- Implemented process improvements to enhance operational efficiency and reduce delays.
- Developed training materials for onboarding new employees, ensuring compliance with company standards.
- Assisted in managing inventory levels, facilitating timely restocking of essential supplies.
Sous Chef
Karl Strauss Brewing Company
08.2016 - 08.2020
- Oversaw daily kitchen operations, ensuring high-quality food preparation and presentation
- Managed inventory control, reducing waste through effective stock rotation and usage
- Trained and mentored junior kitchen staff, enhancing team skills and performance
- Collaborated with front-of-house staff to optimize service flow and guest satisfaction
Lead/Kitchen Manager
Mendocino Farms
06.2012 - 01.2016
- Supervised daily kitchen operations to ensure compliance with health and safety regulations.
- Developed and implemented training programs for new kitchen staff to enhance efficiency.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Coordinated menu planning and food preparation processes to optimize workflow and quality.
Education
High School Diploma -
Hollywood High
Hollywood, CA06-2010
Skills
- Guest first service ambassador
- Craft Cocktail/ Beverage knowldge
- Knife skills
- Saute/Fry/Grill experience
- Advanced Wine knowledge from all major world regions, New and Old World
- Point of Sales operating system knowledge Toast/ Aloha/ NCR
- Inventory management systems: Intuit
- Responsible beverage server Certified
- Applicant tracking systems proficiency
- HRIS system proficiency
- Onboarding
- Menu Rollouts
Certification
WSET 2 Award in Wine
RBS Certification
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Proper Hospitality Group | June Hotel West LA
06.2025 - Current
Manager
Sweetgreen
08.2020 - 03.2025
Sous Chef
Karl Strauss Brewing Company
08.2016 - 08.2020
Lead/Kitchen Manager
Mendocino Farms
06.2012 - 01.2016
High School Diploma -
Hollywood High