Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mario Garcia

Los Angeles,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Assistant Pro Shop Manager

Chevy Chase Country Club
11.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and product recommendations.
  • Collaborated with Pro Shop Manager to develop seasonal merchandising plans, keeping the store visually appealing and current.
  • Maintained accurate records of daily transactions, ensuring proper cash handling procedures were followed at all times.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Instacart Shopper

Instacart
01.2022 - 11.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Retail Reset Merchandiser

SAS Retail Services
03.2020 - 01.2022
  • Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.
  • Elevated overall presentation quality through meticulous attention to detail when setting up displays and signage.
  • Supported new team members in their training process, serving as a resource for guidance and best practices.
  • Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.

Cashier

The Habit Burger Grill
02.2014 - 04.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Verdugo Hills Senior High School
Tujunga, CA

Skills

  • Employee Training
  • Store maintenance
  • Merchandise planning
  • Performance Analysis
  • Social Media Marketing
  • Computer Skills
  • Customer Service
  • Teamwork and Collaboration
  • Decision-Making
  • Problem Resolution
  • Work Planning and Prioritization
  • Professional and Courteous
  • Good Judgment
  • Marketing initiatives
  • Team Leadership

Timeline

Assistant Pro Shop Manager

Chevy Chase Country Club
11.2023 - Current

Instacart Shopper

Instacart
01.2022 - 11.2023

Retail Reset Merchandiser

SAS Retail Services
03.2020 - 01.2022

Cashier

The Habit Burger Grill
02.2014 - 04.2016

High School Diploma -

Verdugo Hills Senior High School

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Mario Garcia