Mario Garcia
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Pro Shop Manager
Chevy Chase Country Club
Glendale, CA
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Collaborated with Pro Shop Manager to develop seasonal merchandising plans, keeping the store visually appealing and current.
- Maintained accurate records of daily transactions, ensuring proper cash handling procedures were followed at all times.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Instacart Shopper
Instacart
Los Angeles, CA
01.2022 - 11.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Retail Reset Merchandiser
SAS Retail Services
Los Angeles
03.2020 - 01.2022
- Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.
- Elevated overall presentation quality through meticulous attention to detail when setting up displays and signage.
- Supported new team members in their training process, serving as a resource for guidance and best practices.
- Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.
Cashier
The Habit Burger Grill
Los Angeles, CA
02.2014 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Verdugo Hills Senior High School
Tujunga, CASkills
- Employee Training
- Store maintenance
- Merchandise planning
- Performance Analysis
- Social Media Marketing
- Computer Skills
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Problem Resolution
- Work Planning and Prioritization
- Professional and Courteous
- Good Judgment
- Marketing initiatives
- Team Leadership
Timeline
Assistant Pro Shop Manager
Chevy Chase Country Club
11.2023 - Current
Instacart Shopper
Instacart
01.2022 - 11.2023
Retail Reset Merchandiser
SAS Retail Services
03.2020 - 01.2022
Cashier
The Habit Burger Grill
02.2014 - 04.2016
High School Diploma -
Verdugo Hills Senior High School