Mario Garcia
Brisbane,CA
Summary
Accomplished Food Service and Bakery Manager with a proven track record at Aramark and Boudin Bakery, enhancing customer satisfaction and loyalty through effective team leadership and cost control. Skilled in staff supervision and inventory management, achieving significant cost savings and sales growth. Demonstrates exceptional ServSafe Food Manager expertise and fosters high employee morale through strategic team development.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Food Service Manager
Aramark
10.2021 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Collaborated with other departments to coordinate events and promotions.
Bakery Manager
Las Hijas Del Gallo Bakery
02.2000 - 10.2021
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Managed all baking operations professionally and handled all problems confidently.
- Monitored inventory levels and identified opportunities for cost savings.
Bakery Manager
Boudin Bakery
08.2005 - 09.2013
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
Education
Colegio De Mexico
MexicoNo Degree - Inglish
Skyline College
San Bruno, CA01.2018
Skills
- Staff Leadership
- Staff Supervision
- Team Development
- Quality Control
- Cost Control
- Ordering Supplies
- Health Inspections
- Sales Leadership
- Operations Management
- Purchasing
- Inventory Management
- Money Handling
- ServSafe Food Manager
Certification
Food Service Manager Certification
Food Handler Proctor
Timeline
Food Service Manager
Aramark
10.2021 - Current
Bakery Manager
Boudin Bakery
08.2005 - 09.2013
Bakery Manager
Las Hijas Del Gallo Bakery
02.2000 - 10.2021
Colegio De Mexico
No Degree - Inglish
Skyline College