Experienced and accomplished Service Technician with over fiftee
MARIO GARCIA
HVACR/ Commercial food equipment tech
Selma,TX
Overview
20
20
Work History
Foreman
MWI
06.2024 - 02.2025
- Facilitated employee training focused on mastering protocols, regulations, and operational systems.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Field Service Technician
My Tech Texas
07.2023 - 06.2024
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Responded quickly to emergency maintenance requests for timely on-call support.
Field Service Technician
CoolSys
07.2021 - 07.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Technician
Fox Industries
07.2019 - 07.2021
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Operations Engineer
Jll/ KCI
07.2016 - 07.2020
- Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
- Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.
- Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
- Spearheaded infrastructure upgrades that enhanced reliability, security, and scalability of company systems.
- Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
- Improved operational efficiency by streamlining processes and implementing automation tools.
Feild Service Tech
Ecolab
07.2009 - 07.2016
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
- Increased client satisfaction by providing timely updates and progress reports on project status.
- Adhered strictly to company policies and procedures regarding health and safety during site visits which resulted in zero incident reports.
Field Service Technician
TDIndustries
07.2009 - 07.2012
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Field Service Technician
RRC
07.2005 - 07.2009
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
Timeline
Foreman
MWI
06.2024 - 02.2025
Field Service Technician
My Tech Texas
07.2023 - 06.2024
Field Service Technician
CoolSys
07.2021 - 07.2023
Field Service Technician
Fox Industries
07.2019 - 07.2021
Operations Engineer
Jll/ KCI
07.2016 - 07.2020
Feild Service Tech
Ecolab
07.2009 - 07.2016
Field Service Technician
TDIndustries
07.2009 - 07.2012
Field Service Technician
RRC
07.2005 - 07.2009