Mario Gomez
St Milpitas,CA
Summary
A position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
Industrious Hardware Technician with over 5 years experience providing troubleshooting, diagnostic and repair services in the Chrome. Highly skilled in providing customer service and technical support.
Overview
13
13
years of professional experience
Work History
Hardware Support Tech III
Astreya, Google
01.2016 - Current
- Help perform software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID’s, etc.)
- Assist with servo flashing, firmware upgrade, flashing unsigned images
- Help perform hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.)
- Assist with inventory and asset management including receipt and disposition of hardware,
- Document all defects of pre-mass production hardware and/or software.
- Investigated hardware product issues involving materials and software and devised solutions.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
Delivery Driver/Wearhouse
Footwear Etc
01.2013 - 07.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed cycle counts and monthly inventory.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Delivery Driver
Allied Auto Parts
01.2012 - 01.2013
- Deliver Auto Parts To Body Shops And Dealerships And Make Returns
Store Associate/Cashier
In N Out
09.2010 - 05.2011
- Janitorial, pay window, clean the whole store after closing hours and preparing the vegetables
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Milpitas High School
Milpitas, CA2009
Skills
- Customer Service, Hard Worker, Good Listener,Fast Learner
- Hardware Support for Chromebooks
- Technical Support
- Forklift Operation
Timeline
Hardware Support Tech III
Astreya, Google
01.2016 - Current
Delivery Driver/Wearhouse
Footwear Etc
01.2013 - 07.2016
Delivery Driver
Allied Auto Parts
01.2012 - 01.2013
Store Associate/Cashier
In N Out
09.2010 - 05.2011
High School Diploma -
Milpitas High School