Mario Gonzalez
Cypress,TX
Summary
Dynamic barista with exceptional customer service skills, with experience at GONG CHA Tea and ODD TEA, adept at drink-making. Proven ability to create a welcoming atmosphere while efficiently taking orders, operating POS, and serving drinks. Strong passion for fostering teamwork and ensuring a positive experience for every customer. Reliable Barista quickly masters new concepts and skills and menu drinks and items.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
GONG CHA Tea
Tomball, TX
11.2024 - 08.2025
- Prepared and served a variety of tea beverages to customers.
- Maintained cleanliness and organization of the service area and equipment.
- Assisted in managing inventory levels and restocking supplies as needed.
- Engaged with customers to provide excellent service and product recommendations.
- Operated point-of-sale system for processing transactions accurately.
- Collaborated with team members to ensure smooth daily operations.
BARISTA/SERVER
ODD Tea
Tomball, TX
06.2023 - 12.2023
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Presented and explained drink menu, answering questions to educate customers.
- Prepared and served a variety of coffee drinks, teas, and other beverages and foods.
Education
ASSOCIATE IN ARTS (A.A.) - MECHANICAL ENGINEERING CANDIDATE
Lone Star College
Tomball05.2028
Skills
- Friendly and outgoing
- Inventory management
- Cleanliness
- Cash Handling
- Exceptional customer service
- POS System Operation
- Team Player
Certification
- Food Handlers Certification
- TABC Alcohol Serving Certification
Languages
Spanish, Bilingual
Timeline
Barista
GONG CHA Tea
11.2024 - 08.2025
BARISTA/SERVER
ODD Tea
06.2023 - 12.2023
ASSOCIATE IN ARTS (A.A.) - MECHANICAL ENGINEERING CANDIDATE
Lone Star College