Mario Gonzalez
Ceres,CA
Summary
Proficient restaurant waiter with a track record of maximizing productivity and executing tasks efficiently. Expertise in order management and customer service, facilitating smooth operations during busy dining periods. Strong communicator and team player, contributing to positive dining experiences and overall success. Detail-oriented stocker and order filler with a strong background in fast-paced warehouse operations. Skilled in accurate inventory control, effective product placement, and efficient order processing. Track record of optimizing storage systems to facilitate quick access and decrease handling time. Maintains high standards of cleanliness and organization, boosting operational effectiveness.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter /Head Bartender
Alfonso's Mexican Restaurant
Ceres, CA
05.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked on guests during meals to ensure satisfaction with each course.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Assisted guests with making food and beverage selections.
- Resolved customer complaints in a polite manner according to company policy.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Engaged with customers to create a welcoming atmosphere and ensure satisfaction.
- Managed inventory by restocking supplies and tracking usage effectively.
Warehouse Inventory Associate
Zarate's Foods, INC.
Modesto, CA
10.2022 - 09.2024
- Restocked shelves with inventory as needed to maintain proper product levels.
- Provided assistance in loading and unloading merchandise from trailers into trucks when necessary.
- Monitored expiration dates on food items stored in cold storage areas.
- Organized items on shelves in an orderly fashion for easy product identification.
- Monitored merchandise received and shipped from facility in computer system.
- Maintained cleanliness of warehouse by sweeping, mopping and organizing products.
- Ensured that safety regulations were followed at all times while handling hazardous materials within the warehouse environment.
- Implemented labeling systems to enhance visibility and accessibility of products.
Education
High School Diploma -
Central Valley High School
Ceres, CASkills
Customer service
Food safety
Order processing
Menu knowledge
Cash handling
Team collaboration
Inventory management
Supply restocking
Time management
Data entry
Product organization
Communication skills
Attention to detail
Barcode scanning
Heavy lifting
Package handling
Freight coordination
Effective communication
Safety and compliance
Packing and crating
Order accuracy
Beverage preparation
Service quality
Food safety awareness
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Restaurant Waiter /Head Bartender
Alfonso's Mexican Restaurant
05.2024 - Current
Warehouse Inventory Associate
Zarate's Foods, INC.
10.2022 - 09.2024
High School Diploma -
Central Valley High School