Mario Hernandez
San Bernardino,CA
Summary
Warehouse professional with proven track record in managing warehouse operations and leading teams to achieve high efficiency. Known for delivering consistent results through effective collaboration and adaptability. Possesses skills in inventory control, logistics coordination, and problem-solving.
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Lead Warehouse Associate
R.S Hughes
08.2024 - Current
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Minimized product damage during storage and transportation by employing proper handling techniques and equipment usage.
- Enhanced order accuracy by closely monitoring inventory levels and conducting regular audits.
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supervised and trained new staff in performing census.
Sales Associate
Kith
09.2023 - 07.2024
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Increased store sales by effectively upselling products and suggesting complementary items to customers.
- Participated in store meetings to discuss strategies for meeting sales goals and improving overall performance metrics.
- Greeted customers and helped with product questions, selections, and purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Security Officer
Kith
07.2023 - 09.2023
- Acted as a liaison between retail staff and local law enforcement agencies, fostering strong working relationships that improved overall security.
- Fostered a culture of vigilance among retail staff by providing ongoing feedback and guidance on identifying potential security risks or suspicious behavior.
- Improved communication among team members by leading regular meetings focused on reviewing recent incidents and discussing areas for improvement within the department.
- Responded effectively to customer concerns regarding safety or theft-related issues, demonstrating professionalism and empathy in all interactions.
- Supported loss prevention efforts through accurate documentation of incidents, enabling targeted improvements to store policies and processes.
- Reduced incidents of shoplifting through prompt identification and reporting of suspicious activities.
- Managed access control to restricted areas within the store, ensuring that only authorized personnel entered sensitive locations.
- Conducted daily store walk-throughs to identify potential security risks.
- Trained personnel on security best practices, protocols and procedures.
Bookkeeping Assistant
E-Tax Service
01.2023 - 07.2023
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Processed employee and contractor expense reimbursements quickly.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Corrected discrepancies in financial records for balanced books.
Accounts Payable Clerk
Classic Concepts
04.2022 - 01.2023
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Evaluated financial records to detect errors and discrepancies.
- Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
- Reached out to vendors and customers to verify information and follow up on client issues.
Shipping and Receiving Clerk
Classic Concept
08.2021 - 03.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Manager
Caribou Traders
05.2020 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw cash handling procedures for accuracy, reducing discrepancies in daily reconciliations substantially over time.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Shipping and Receiving Clerk
Staffing Solutions
02.2019 - 01.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
Construction Worker
Construction Innovations
07.2018 - 01.2019
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demolished and repaired old concrete surfaces.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Supported efficient material handling by organizing supplies and staging them at appropriate locations on the job site.
Assistant Manager
Pizza Hut
02.2018 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Tracked food production levels, meal counts, and supply costs.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
High School Diploma -
La Mirada High School
La Mirada, CA06-2016
Mt. San Antonio College
Walnut, CASkills
- Shipping and receiving
- Loading and unloading
- Barcode scanning
- Warehouse functions
- Warehousing functions
- Food presentation
- Cost controls
- Site preparation
- Store maintenance
- Upselling strategies
- Spirit, wine, and beer expertise
- Credit and cash transactions
- Multitasking
- Package handling
- Invoice reconciliation
- Patrol procedures
Timeline
Lead Warehouse Associate
R.S Hughes
08.2024 - Current
Sales Associate
Kith
09.2023 - 07.2024
Retail Security Officer
Kith
07.2023 - 09.2023
Bookkeeping Assistant
E-Tax Service
01.2023 - 07.2023
Accounts Payable Clerk
Classic Concepts
04.2022 - 01.2023
Shipping and Receiving Clerk
Classic Concept
08.2021 - 03.2022
Manager
Caribou Traders
05.2020 - 12.2020
Shipping and Receiving Clerk
Staffing Solutions
02.2019 - 01.2020
Construction Worker
Construction Innovations
07.2018 - 01.2019
Assistant Manager
Pizza Hut
02.2018 - 06.2018
High School Diploma -
La Mirada High School
Mt. San Antonio College
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