Mario Irizarry
New York
Summary
Dynamic Senior Computer Technician with extensive experience at Moore Solutions, excelling in hardware installation and advanced troubleshooting. Proven ability to enhance system performance and provide exceptional technical support, ensuring optimal user satisfaction. Skilled in network administration and data backup, consistently delivering effective solutions in fast-paced environments. Enthusiastic computer technician proudly offering several years of experience in upgrading systems, installing network components, and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service, and troubleshooting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Computer Technician
Moore Solutions
New York
07.2009 - 01.2020
- Installed new computers, printers, scanners, modems, and other peripherals as needed.
- Implemented software patches and upgrades on workstations to keep them updated with the latest version of the operating system.
- When required, repair hardware components, such as motherboards, hard drives, or RAM.
- Tested networking components, such as cables, ports, and wireless connections, for proper functioning.
- Provided technical support to users for hardware, software, and network-related issues.
- Conducted regular backups of critical data stored on local drives or shared folders using backup software tools.
Education
28 Hours Curriculum of Study of Comp Tia Network+ - Comp Tia Network +
Technical Institute of America
New York, NY03-2023
Robotics Technician - Robotics
Alliance Computing Solutions, Inc.
New York, NY04-2018
Computer Support Specialist - Computer Support Specialist
Alliance Computing Solution, Inc
New York, NY07-2015
Skills
- Hardware installation
- Network troubleshooting
- Software upgrades
- Technical support
- Data backup
- Customer service
- Problem solving
- System maintenance
- Team collaboration
- Time management
- Inventory management
- Equipment repair
- Remote support
- Advanced troubleshooting
- Operating system expertise
- Data recovery
- Firewall management
- Wireless networking
- VoIP systems
- Hardware repair
- Network administration
- Machine learning
- Server management
- Network security
- IT documentation
- Software updating
- Network maintenance
- Help desk operations
- Helpdesk services
- IT asset management
- Operating system management
- Desktop technical support
- Hardware upgrades
Certification
- Comp Tia A= Certification
- Network+ Certification Completion
Languages
English
Professional
Spanish
Elementary
Affiliations
- Learning more about Computer Networking and Currently Studying for the Fortinet Firewall Certification.
- Consistently Studying my trade to get better and stay up to date with Technology.
References
References available upon request.
Timeline
Senior Computer Technician
Moore Solutions
07.2009 - 01.2020
28 Hours Curriculum of Study of Comp Tia Network+ - Comp Tia Network +
Technical Institute of America
Robotics Technician - Robotics
Alliance Computing Solutions, Inc.
Computer Support Specialist - Computer Support Specialist
Alliance Computing Solution, Inc
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