Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Mario Jasso

Bloomington,IL

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations.

Overview

20
20
years of professional experience

Work History

Supervisor

Ram Cleaning Company
Bloomington , IL
12.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Cook

Texas Roadhouse
Bloomington, IL
09.2021 - 11.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Painter

Arcosa Windmill Inc.
Clinton, IL
08.2020 - 09.2021
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Repaired wall holes and scrapes.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Mixed and matched paints according to customer specifications.
  • Selected proper amount and type of thinners and accelerant to be used for specific jobs.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Primed and sealed surfaces to best support paint coats.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Achieved optimal adherence by washing, treating and sanding surfaces.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.

Kitchen Manager

Friday's Restaurant
Bloomington, IL
07.2001 - 03.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Increased kitchen efficiency 100% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Skills

  • Business Processes and Procedures
  • Manage a team to perform cleaning duties
  • Instruct them how to run machinery and other items for cleaning
  • Perform various security checks throughout the work day
  • Address all customer complaints and concerns

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Ram Cleaning Company
12.2021 - Current

Cook

Texas Roadhouse
09.2021 - 11.2021

Painter

Arcosa Windmill Inc.
08.2020 - 09.2021

Kitchen Manager

Friday's Restaurant
07.2001 - 03.2020

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Mario Jasso