Summary
Overview
Work History
Skills
Websites
ACTIVITIES
Timeline
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Mario Jenkins

Houston

Summary

Dynamic professional with extensive experience as a Personal Driver at Uber Technologies, excelling in route planning and customer relationship management. Proven track record of delivering exceptional service while ensuring safety and compliance. Adept at conflict resolution and maintaining a professional demeanor, consistently enhancing client satisfaction and loyalty.

Overview

18
18
years of professional experience

Work History

PERSONAL DRIVER

UBER TECHNOLOGIES
12.2016 - Current
  • Ensure safe driving by adhering to all federal, state, and local traffic laws.
  • Deliver exceptional customer service with professionalism and courtesy.
  • Conduct routine vehicle safety checks and maintenance while upholding a clean passenger environment.

Owner/Sales Representative

Applied Legal Support
Houston
07.2007 - Current
  • Managed daily operations of legal support services for clients.
  • Conducted quality assurance reviews of case files and legal documents.
  • Coordinated document preparation and delivery for legal proceedings.
  • Oversaw client communication to ensure satisfaction and compliance with legal standards.
  • Collaborated with attorneys to align support services with client needs and goals.
  • Maintained relationships with existing clients by providing superior customer service.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Listened to customer needs to identify and recommend best products and services.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

PERSONAL DRIVER

ALTO OPERATIONS TEXAS, LLC
03.2022 - 06.2022
  • Responsibilities included:
  • Provide a safe, driving experience by obeying all federal, state and local traffic laws
  • Deliver excellent customer service in a professional manner
  • Perform regular vehicle safety and maintenance tasks while maintaining a clean passenger environment

Skills

  • Route planning
  • Customer relationship management
  • Document coordination
  • Professional demeanor
  • Conflict resolution
  • Client communication

ACTIVITIES

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Timeline

PERSONAL DRIVER

ALTO OPERATIONS TEXAS, LLC
03.2022 - 06.2022

PERSONAL DRIVER

UBER TECHNOLOGIES
12.2016 - Current

Owner/Sales Representative

Applied Legal Support
07.2007 - Current

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Mario Jenkins