MARIO JENNINGS
Tampa,FL
Summary
Results-oriented Facility Maintenance Manager with a proven track record of enhancing operational efficiency and productivity. Expertise in staff supervision, inventory control, and ensuring regulatory compliance. Strong communication and leadership skills contribute to fostering team cohesion and resolving challenges in dynamic environments. Committed to driving continuous improvement and maintaining high standards of facility management.
Overview
24
24
years of professional experience
Work History
House Manager
CARMELLA HOUSE
Tampa, FL
10.2021 - 11.2023
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Ensured compliance with local health and safety regulations at the residence.
- Developed systems for efficient management of daily operations in the house.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Created processes for maintaining security protocols within the house premises.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Resident Advisor
A NEW DIRECTION FOR MEN AND WOMEN
St. Petersburg, FL
02.2018 - 11.2022
- Developed and deepened relationships with residents and fellow staff.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Provided emotional support and guidance to residents, referring them to campus resources when necessary.
- Chaperoned group-sponsored trips and social functions.
- Interfaced with residents to address and resolve complaints or grievances.
- Communicated with staff to resolve problems with individual students.
- Conducted regular rounds to keep residents and areas safe and secure.
- Assisted with move-in, move-out processes including coordinating transportation services for incoming, outgoing students.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
DRIVER/Peer Counselor
Beach Recovery
Jacksonville, FL
07.2015 - 08.2016
- Transported clients to specified destinations safely and on-time.
- Adapted to changing routes or schedules as required by the employer.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Supported the implementation of campus policies designed to ensure a safe learning environment for all students.
- Educated students on topics such as stress management, conflict resolution, goal setting and career exploration.
- Implemented peer-led study groups to enhance subject comprehension.
- Participated in ongoing training and professional development for mentors.
- Guided peers through recovery process by performing outreach and advocacy to support treatment plan.
- Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
Resident Advisor
COALITION FOR THE HOMELESS
Orlando, FL
01.2000 - 01.2007
- Administered, coordinated or recommended disciplinary and corrective actions.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Provided emotional support and guidance to residents, referring them to campus resources when necessary.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Facilitated open dialogue between staff members and students in order to build a strong community atmosphere.
- Answered telephones and routed calls or delivered messages.
- Participated in on-call rotation, responding to emergencies and incidents in a timely and effective manner.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
Education
Associate of Science -
UNITED STATES MERCHANT MARINES
05-2005
Associate of Science -
Miami Dade College
Miami, FL05-1997
Associate of Arts -
UNITED STATES AIRFORCE
06-1982
Skills
- Event oversight
- Quality service
- Activities scheduling
- Grocery shopping
- Preventive Maintenance
- Language fluency
Timeline
House Manager
CARMELLA HOUSE
10.2021 - 11.2023
Resident Advisor
A NEW DIRECTION FOR MEN AND WOMEN
02.2018 - 11.2022
DRIVER/Peer Counselor
Beach Recovery
07.2015 - 08.2016
Resident Advisor
COALITION FOR THE HOMELESS
01.2000 - 01.2007
Associate of Science -
UNITED STATES MERCHANT MARINES
Associate of Science -
Miami Dade College
Associate of Arts -
UNITED STATES AIRFORCE
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