Mario Jones
Stockton,CA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
11
11
years of professional experience
Work History
Operations Manager
Allied Universal Security Services
Concord, CA
03.2022 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Recruitment of new personnel
- Prepared annual budgets with controls to prevent overages.
- Increased profit by streamlining operations.
- Client Relations
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Regional Scheduling Manager
Admiral Security Services, Inc.
Concord, CA
10.2021 - 03.2022
- Responsible for daily oversight of all branch openings, schedules, training, and qualifications
- Coordinated primary staff and vendor schedules to guarantee optimum duty coverage.
- Manages Over 6500 hours weekly
- Vendor/ Client Relations
- Creates daily and monthly reports and presentations.
- Site Audits and overhead reduction
- Uses many software programs to maintain and update database and staff records.
- Modifies/creates spreadsheets for accurate analytical data
- Conducted meetings to update management and staff members on progress.
- Interviewing and recruitment of new security personnel
Security Manager
First Security/SOS
San Francisco, CA
04.2019 - 06.2020
- Oversee all Security Operations
- Liaison for clients, account manager, ownership and all onsite management
- Training and recruitment of all security personnel
- Scheduling
- Vendor/Contract management
- Facilities team member
Site Manager
Pro Tech Security
San Francisco, CA
02.2017 - 04.2019
- Principal contact for building management/client
- Worked closely with Israeli Consulate
- High Rise/Retail Security
- Maintaining property protocol
- Enforcing workforce quality
- Adept at Blubox/Angus computer programs
- Microsoft word/Excel trained
- Guard training
- Experienced in scheduling
- Trained in Fire Alarm/FCC protocol
Security Officer
Allied Universal
San Francisco, CA
04.2016 - 01.2017
- Access control/ lobby customer experience/ CCTV Training
- Provide relief to supervisors and other officers
- Heavy emphasis on daily radio use
- Informed on property protocol
Security Officer
Cal Bay Protective Services
San Francisco, CA
10.2012 - 12.2016
- Daily Activity Reports
- Impound lot stability
- Responsible for training new hired officers
Education
Security Certification - Security
Treasure Island Job Corps
San Francisco, CA02.2013
High School Diploma -
George And Evelyn Stein High
Tracy, CA02.2009
Skills
- Valiant scheduling program
- Daily timekeeping
- Cost Reduction
- Schedule organization
- Data analysis skills
- Performance reviews
- HR understanding
- Administrative support
- Staff Scheduling
Timeline
Operations Manager
Allied Universal Security Services
03.2022 - Current
Regional Scheduling Manager
Admiral Security Services, Inc.
10.2021 - 03.2022
Security Manager
First Security/SOS
04.2019 - 06.2020
Site Manager
Pro Tech Security
02.2017 - 04.2019
Security Officer
Allied Universal
04.2016 - 01.2017
Security Officer
Cal Bay Protective Services
10.2012 - 12.2016
Security Certification - Security
Treasure Island Job Corps
High School Diploma -
George And Evelyn Stein High