Creative Senior Program Manager with an exceptional background in the IT industry. Proven success in building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution, and process improvement engagements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Mario Jones
IT Professional
Stafford,Virginia
Summary
Overview
25
years of professional experience
1
Certification
Work History
AT&T Global Business
Deputy Executive Service Program Manager
05.2011 - Current
Job overview
- Pre-advance and design international trip make-ups
- Network architectural design and implementation
- Project-Manage end-to-end service delivery of domestic and international services to support White House Press Corps.
- Coordination and delivery of multiple phone services and high-speed internet connections, network design, and implementations for temporary use in different locations, Foreign and Domestic
- Proper time and resource management, as well as team and people management, Develop and implement performance metrics and targets to measure customer service performance.
- Engaged with customers, partners, and constituent groups to create positive, trusting, and professional relationships.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Sourced, vetted, and managed vendors needed to accomplish project goals.
AT&T Government Solutions
Executive Services Project Manager
01.2007 - 04.2011
Job overview
- Project-Manage end-to-end domestic and international service delivery requirements to support White House Press Corps on average of 80 trips annually.
- Performed Coordination and delivery of multiple phone lines and high-speed internet connections, network design, and Implementations for temporary use in different locations, Foreign and Domestic
- Proper time and resource management, as well as team and people management
- Develop and implement performance metrics and targets to measure customer service performance.
- Operational activities and deliverables, Cost, Contract, and time negotiations with various vendors in support of White House Press Corps.
Enlisted, United States Marine Corps
09.1991 - 09.1995
Job overview
- Marine Corps Aviation Ordnance - 6521
Education
University of PhoenixPhoenix, AZ
Master of Science from Information Systems
02.2023
University Overview
Strayer University
Bachelor of Science from Information Technology
09.2012
University Overview
Skills
- Problem-Solving Skills
- Complex Problem-Solving
- Project Cost Management
- Relationship Management
- Project Integration Activities
- Risk Management
- Project Coordination
- Hardware and Software Installation
- Program Management
- Business Growth
- Departmental Relationships
- Strategic Vision
Affiliations
Affiliations
Kappa Alpha Psi, Fraternity Incorporated
Mach 5 Athletics (Youth Non-Profit)
Certification
Network+
Timeline
Deputy Executive Service Program Manager
AT&T Global Business
05.2011 - Current
Executive Services Project Manager
AT&T Government Solutions
01.2007 - 04.2011
Enlisted, United States Marine Corps
09.1991 - 09.1995
University of Phoenix
Master of Science from Information Systems
Strayer University
Bachelor of Science from Information Technology