Mario Jones
Henderson,Nevada
Summary
At warehouse operations and customer service, I excelled in roles at OSM Warehouse and Walmart, enhancing client retention through superior service. Skilled in heavy lifting and team collaboration, I effectively managed shipment processes and maintained high-quality standards, showcasing my ability to meet rigorous demands and work efficiently within a team.
Overview
2022
2022
years of professional experience
Work History
Warehouse Worker
OSM Warehouse
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Commercial Mover
All Freight Moving and Hauling
06.2020 - 09.2021
- Arranged items at destination according to customer requests and instructions.
- Strapped items down over protective padding to secure throughout transportation.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Followed verbal and written instructions to properly move and ship products.
- Moved furniture and boxes using utility dolly and truck ramp.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and Action.
- Followed safety protocols to prevent accidents and injuries.
Customer Service
Walmart
05.2013 - 04.2014
- Provided exceptional customer service to drive satisfaction.
- Increased client retention by providing superior customer service.
- Provided excellent customer service while meeting challenging time goals.
- Managed food resources, memorized orders, and coordinated customer service.
- Assisted customers by providing exceptional customer service and processing transactions.
- Interacted with customers and employees to resolve customer service concerns.
Education
Engineering
California State University
CA05.2018
Skills
- Shipping and receiving
- Shipment unpacking
- Loading and unloading
- Quality control
- Supply ordering
- Heavy lifting
- Time management
- Warehouse organization
- Team collaboration
- Packaging and labeling
- Order fulfillment
- Equipment operation
- Equipment maintenance
- Warehouse operations
Timeline
Commercial Mover
All Freight Moving and Hauling
06.2020 - 09.2021
Customer Service
Walmart
05.2013 - 04.2014
Warehouse Worker
OSM Warehouse
Engineering
California State University
Similar Profiles
ERVIN JAY R. SARMENERVIN JAY R. SARMEN
Crewing Officer at OSM Maritime Services, Inc.Crewing Officer at OSM Maritime Services, Inc.
Ross PadmanRoss Padman
intergrated Rating at OSMintergrated Rating at OSM
GAYLYN MEJIA VIRAYGAYLYN MEJIA VIRAY
Finance Manager at OSM Manufacturing Phils CorpFinance Manager at OSM Manufacturing Phils Corp
KIMBERLY ANDERSONKIMBERLY ANDERSON
Surgical Technician at University Medical Center of Southern Nevada-Trauma CenterSurgical Technician at University Medical Center of Southern Nevada-Trauma Center
Kristine PaulKristine Paul
Pre Cert/Verification of Benefits Manager at Neuromonitoring AssociatesPre Cert/Verification of Benefits Manager at Neuromonitoring Associates