Mario L. Oliveira
Tewksbury,MA
Summary
Highly accomplished and decorated Police Detective transitioning from Municipal/Federal law enforcement into the private sector, offering a wealth of knowledge and experience during a distinguished law enforcement career. Qualifications include MPTC full-time police academy training, comprehensive field training, and extensive experience in security, safety patrol, and investigations. Extensive experience in leadership, personnel management, operations, and creating a thriving environment for effective team building and strong employee morale. Multi-lingual with fluent proficiency in Portuguese and conversational Spanish. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
28
28
years of professional experience
4
4
Certification
Work History
Law Enforcement Coordinator
New England State Police Information Network
01.2016 - Current
- Company Overview: The mission of the Regional Information Sharing Systems (RISS) Program is to assist local, state, federal, and tribal criminal justice partners by providing adaptive solutions and services that facilitate information sharing, support criminal investigations, and promote officer safety
- Created and authored annual law enforcement-related articles for publication in the RISS Network
- Responsible for training law enforcement officers across various levels of experience to include Chiefs of Police and ranking administrative personnel, consulting, and advising member agencies on NESPIN services/resources as well as a multitude of intelligence databases
- Lead Coordinator in Operation Black Beard, leading a joint task-force across 15 different jurisdictions in a major drug bust that lead to 15 arrest, $1.5M in drug money recovered, and multiple kilos of cocaine and other drugs seized
- Lead Coordinator in Operation Golden Ticket, that led to the recovery of multi-million dollars, 10 arrest, and 4 criminals federally charged
- Co-lead on various operations that have led to the recovery of millions of dollars and a large number of arrests that were federally charged, and seizure of drugs and property
- Provide technical assistance and training to member agencies seeking to connect to RISSNET and resources available on RISSNET
- Train and maintain relationships with local pawn shops and secondhand dealers within the NESPIN’s RISSProp database
- Provide training related to NESPIN services and other law enforcement subject matters
- The mission of the Regional Information Sharing Systems (RISS) Program is to assist local, state, federal, and tribal criminal justice partners by providing adaptive solutions and services that facilitate information sharing, support criminal investigations, and promote officer safety
Licensed Private Investigator
Granite Discovery
01.2014 - 01.2016
- Company Overview: Granite Discovery is a veteran owned company that brings to the table over 20 years of computer, cellphone, social media, vehicle infotainment and digital forensics, video analysis, conversion, and enhancement, and private investigation expertise
- Performed extensive investigations of insurance fraud, worker's compensation injury claims, and domestic violence and adultery
- Located witnesses to appear in court, tracked down missing persons, conducted background investigations, gathered detailed reports for clients, and undertook various surveillance activities
- Granite Discovery is a veteran owned company that brings to the table over 20 years of computer, cellphone, social media, vehicle infotainment and digital forensics, video analysis, conversion, and enhancement, and private investigation expertise
General Manager
Rumley
01.2013 - 01.2016
- Responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations
- Responsible for managing two of Rumley’s divisions, the Painting division and the Property Management division
- Spearhead a team of 18 direct reports across the Painting and Property Management divisions
- Partnered with owners of the company to implement short- and long-range goals
- Responsible for recruiting, hiring, training, and supervision of Rumley’s two divisions, including on-boarding new employees, termination of employment, scheduling weekly jobs, and payroll
- Conducted interviews for new tenants, reviewing and approving lease agreements, handling the eviction process with tenants, and conducting annual employee evaluations
Detective
Somerville Police Department
Somerville, USA
01.2004 - 01.2014
- Company Overview: The General Investigations Unit is responsible for investigating most serious crimes that are reported to the Somerville Police
- Served as the affiant in over 25 federal drug/firearms warrants
- Investigated homicides, police-involved shootings, robberies, breaking & entering, sex crimes, assaults, missing persons, white-collar crimes, and other critical incidents
- Served as a Field Training Officer
- The General Investigations Unit is responsible for investigating most serious crimes that are reported to the Somerville Police
Task Force Agent
ATF
01.2009 - 01.2013
- Company Overview: ATF is a law enforcement agency in the United States’ Department of Justice that protects our communities from violent criminals, criminal organizations, the illegal use and trafficking of firearms, the illegal use and storage of explosives, acts of arson and bombings, acts of terrorism, and the illegal diversion of alcohol and tobacco products
- Selected as the liaison detective/agent for the Somerville Police Department to the Bureau of Alcohol, Tobacco, and Firearms & Explosives (ATF) regional task force
- Collaborated with hundreds of state and federal law enforcement officers to identify, examine, and document violations of both state and federal firearms laws
- Participated in hundreds of undercover assignments to launch federal firearms investigations and facilitated cross-border firearm inquiries
- Developed/oversaw confidential informants
- ATF is a law enforcement agency in the United States’ Department of Justice that protects our communities from violent criminals, criminal organizations, the illegal use and trafficking of firearms, the illegal use and storage of explosives, acts of arson and bombings, acts of terrorism, and the illegal diversion of alcohol and tobacco products
Police Officer
Somerville Police Department
Somerville, USA
01.1998 - 01.2004
- Company Overview: The mission of the patrol force is to help resolve the many issues for which citizens place calls for service
- Patrol officer servicing the citizens of Somerville, Massachusetts
- Promoted to Detective in 2004
- The mission of the patrol force is to help resolve the many issues for which citizens place calls for service
Emergency 911 Dispatcher
Somerville Police Department
Somerville, USA
01.1997 - 01.1998
- Handled E-911 Emergency calls and police-related calls on the emergency line
- Dispatched police units to calls for service
- Enter call information into computer aided dispatch system (CAD)
Quality Control Manager/Safety Manager
MDR Construction Co. Inc
- Company Overview: MDR Construction has the experience, skills, bonding capacity and other financial resources to successfully execute projects of all sizes and degree of complexity
- Each project, whether large or small, simple or complex, is given the necessary attention by the MDR project team to ensure that it is completed with the professional workmanship and quality which is expected by each client, and that it is delivered on schedule
- Our field staff of project managers, superintendents, engineers and craft employees are continuously trained and focused on a daily commitment to meet the clients needs
- Visible leader and collaborate with functional peers to create a culture of professionalism, growth, and mutual respect
- Develop and sustain strong working relationships with respective business partners to ensure alignment and attainment of goals and objectives
- Work within and cross-functionally to prevent and correct process and product issues affecting quality and reliability
- Develop and administer the quality assurance program to ensure testing accuracy and consistency
- Ensure standard operating procedures are created, updated, followed and employees have been adequately trained in all aspects of their jobs
- Drive and maintain safety training programs
- Ensure tasks are completed in a timely manner to meet business needs
- Ensure procedures and schedule inspections for all company equipment
- Ensure individual and company goals and expectations are delivered to all employees
- Troubleshoot equipment issues to identify maintenance as needed
- Actively participate as the lead investigator for incidents related to Quality incidents/Customer complaints as needed
- Worked to avert and resolve personnel conflicts involving quality as well as improving relationships with and perception of quality
- Ensure complete implementation and adherence of quality principles, processes, and management strategies
- Conduct daily safety inspections of all work sites
- Coordinate annual safety seminar and prepare/conduct safety presentations
- Responsible for the investigation of all accidents and occupational illnesses and file reports with claim department
- Liaison for outside agencies investigations of all accidents and occupational illnesses
- MDR Construction has the experience, skills, bonding capacity and other financial resources to successfully execute projects of all sizes and degree of complexity
- Each project, whether large or small, simple or complex, is given the necessary attention by the MDR project team to ensure that it is completed with the professional workmanship and quality which is expected by each client, and that it is delivered on schedule
- Our field staff of project managers, superintendents, engineers and craft employees are continuously trained and focused on a daily commitment to meet the clients needs
Education
Bachelor of Arts - criminal justice
Fisher College
Boston, MASkills
- Lead Investigator
- Homicide investigations
- Insurance fraud/Financial crimes
- Payroll management
- Safety protocols
- Staff supervision
- Profit and Loss Management
- Analytical skills
- Interview and interrogation
- Safety management
- Hiring, onboarding, and terminating
- Evidence collection protocols
- Employee scheduling
- Strategic thinker
Certification
- OSHA-30
- CPR
- Certified in Crisis Incident Stress Management (CISM)
- Certified Fire Protection/Prevention management
- EHS Certification (Environmental, Health & Safety)
- Commercial Driver’s License (Massachusetts Class B)
- Hazardous materials safety specialist certification
Volunteer Experience
- Concerns of Police Survivors (C.O.P.S), Executive Director/President/spokesperson, 01/01/00, Present, Responsible for maintaining an accurate log of fallen officers in New England Region., Maintain social media site (Facebook) as well as conduct interviews with media/public events., Responsible for providing education/training on the topic of Line of Duty Deaths for police chiefs in New England region.
- Violently Injured Police Officers (V.I.P.O), Co-Founder and President/spokesperson, 01/01/12, Present, Responsible for drafting legislation and working with lawmakers on several legislative bills., Spokesperson for the organization., Conduct interviews with local media on critical incidents involving injured police officers.
Awards
- Massachusetts George L. Hanna Medal of Honor Award
- Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF) Directors Award
- Two-time recipient of the Somerville Police Life Saving Award
- Purple Heart Award
- Federal Law Enforcement Officers Association National Award for Bravery
- 2008 Irish American Police Officer’s Association Detective of the Year Award
- MA Police Association Medal of Honor Award
- Three-time recipient of the Somerville Police Combat Cross Award
- Two time recipient of the Somerville Police/Post 19 Alexander McQuestion Police Officer of the Year Award
- Somerville Police Medal of Honor Award
- Four-time recipient of the Somerville Police Meritorious Service Award
- Three-time recipient of the Somerville Police Detective of the Year Award
- Four-Time Recipient of Somerville Police Officer of the Year Award
- Two time recipient of the Somerville Police Honorable Service Award
Timeline
Law Enforcement Coordinator
New England State Police Information Network
01.2016 - Current
Licensed Private Investigator
Granite Discovery
01.2014 - 01.2016
General Manager
Rumley
01.2013 - 01.2016
Task Force Agent
ATF
01.2009 - 01.2013
Detective
Somerville Police Department
01.2004 - 01.2014
Police Officer
Somerville Police Department
01.1998 - 01.2004
Emergency 911 Dispatcher
Somerville Police Department
01.1997 - 01.1998
Quality Control Manager/Safety Manager
MDR Construction Co. Inc
- OSHA-30
- CPR
- Certified in Crisis Incident Stress Management (CISM)
- Certified Fire Protection/Prevention management
- EHS Certification (Environmental, Health & Safety)
- Commercial Driver’s License (Massachusetts Class B)
- Hazardous materials safety specialist certification
Bachelor of Arts - criminal justice
Fisher College
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