Mario Lopez
Milwaukee,WI
Summary
Looking back at the previous jobs there has been many skills that I've learned and have to put into practice. Working retail for many years allowed me to practice my customer service skills and how to solve issues constantly. I have learned to be a hard worker that pushes through obstacles and always tries to learn something new. Have the ability to work as a team member and can adjust to the work environment. Having the main goal to work safely and proficient to have the best quality work that can be presented.
Overview
6
6
years of professional experience
Work History
Order Picker/Customer Service Representative
Home Depot
Franklin, WI
11.2019 - Current
- Went around the store shopping for customers that placed orders online.
- With order picking an additional task is to do curbside deliveries.
- Prepare large order that included lumber such as wood, concrete, insulation etc. In the summer it was mostly garden products such as tractors, mulch and soil.
- Customer Service consist of helping customers find product in-store.
- Order products from online.
- Return merchandise.
- Do phone calls regarding issues or answering question customers have.
- Fixing delivery/installation orders.
- Have some sort of experience with the following departments: cashiering, flooring, lumber, garden and tool rental.
- I'm also a reach and order picker driver.
Warehouse Sorter/Truck Unloader
UPS
Oak Creek, WI
06.2019 - 08.2019
- As a sorter my task was to memorize what color belt a package would have to be placed in depending the zip code and state.
- For small packages all that had to be done was to be placed in a separate belt where others would look at them.
- Unloading trucks is having to place packages in belts that would be taken to the sorters
- Unloading trucks meant to place packages with the label facing up where a machine could read the sticker that marked the product as received.
Food Server/Food Truck Operator
Las 7 Estrellas
Milwaukee, WI
09.2017 - 04.2019
- Greeted customers that came into restaurant and led them to their table.
- Took their beverage and food order while answering questions of the menu if there were any.
- Cleaned tables and restaurant when opening or closing for the day.
- In food truck operator I took orders from customers.
- Helped the cook prepare the condiments and ingredients for food.
- Packaged the order while adding all the supplies needed for them to enjoy meal.
- Was also the cashier in both restaurant and food truck.
- Worked in special events such as festivals and parties as a food truck operator.
Education
Bachelor of Arts - Architecture
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Work Area Maintenance
- Merchandise Restock
- Quality Control
- Forklift Operation
- Bilingual
- Problem Solving
- Computer Skills
Languages
English
Professional
Spanish
Professional
Timeline
Order Picker/Customer Service Representative
Home Depot
11.2019 - Current
Warehouse Sorter/Truck Unloader
UPS
06.2019 - 08.2019
Food Server/Food Truck Operator
Las 7 Estrellas
09.2017 - 04.2019
Bachelor of Arts - Architecture
University of Wisconsin - Milwaukee
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