Mario Lowery
Columbus,OH
Summary
Experienced recruiting management in the staffing industry with a history of delivering exceptional results and customer service. Adept in employee orientation, safety training, and talent acquisition. Proficient in candidate screening, record management, and consistently delivering top-notch customer service. A strong communicator dedicated to fostering collaboration between associates and supervisors. Always maintaining a positive outlook and attitude in the face of the public
Overview
10
10
years of professional experience
Work History
Senior Health Service Assoicate
CoverMyMeds
Columbus, Ohio
01.2025 - 03.2025
- Made outbound-only calls to pharmacies and insurance plans on behalf of health providers to check to see if a prescribed medication was approved for the patient to use.
- Checked with pharmacists if there were any changes in dosages or if any side effects occurred from the medication, and made a report of it, if so.
Case Manager
Franklin County Department of Job and Family Services
Columbus, Ohio
07.2024 - 10.2024
- I had to complete long, detailed classes to fully learn about Medicaid, Food Assistance, and Cash Assistance.
- Review individual cases for applicants to each service, whether they were eligible or not for any assistance.
- Seek out any information from applicants that may have been needed for updating, or if any document may have been missing for determination.
- Submit any new information that was given by applicants.
- Sometimes, make calls to applicants for any additional information about them or someone in their household.
- Submit detailed notes after each application review.
- Keep a lookout for any fraudulent activity or information.
- Send out any correspondence letters.
Onsite Manager/HR Generalist
Snider-Blake
New Albany, OH
12.2022 - 01.2024
- Led talent acquisition efforts, including screening interviews, drug tests, and background checks.
- Tracked and provided detailed reports on recruitment metrics for data-driven decision-making.
- Managed performance by tracking attendance, coaching associates for improvement, and maintaining records.
- Conducted comprehensive employee onboarding and safety training for a smooth transition.
- Built strong customer relationships by delivering exceptional service to clients and associates.
- Provided administrative support to manage office operations and address inquiries related to payroll, benefits, and scheduling.
Staffing Coordinator/Recruiter
Snider-Blake
Columbus, Ohio
06.2021 - 12.2022
- Led the recruiting process, conducting interviews, and screening candidates.
- Fostered client relationships through effective communication and on-site check-ins.
- Delivered safety training sessions to enhance workplace well-being.
- Handled administrative duties to support daily operations in the office regarding walk-ins, appointments, and phone calls.
- Assigned candidates to available job positions and met the needs of the client to fulfill the number of associates they needed.
- Submitted hours to corporate for payroll for associates assigned at different client sites.
Owner
Clean Experts Commercial Cleaning
Columbus, Ohio
10.2014 - 03.2020
- Provided exceptional customer service to our clients, leading to increased customer loyalty.
- Managed and optimized employee scheduling for all shifts to ensure efficient staffing.
- Implemented a proactive action plan to address cost control needs, resulting in cost savings.
- Successfully recruited and hired strong candidates to strengthen the team and the quality of work.
- Trained employees on how to properly clean the client site's facility in the way the client desired, ensuring the work was completed on time before the client's hours of business were open.
- Handled scheduling and payroll for all employees.
- Sometimes I cleaned facilities myself or alongside employees.
- Touched base with clients to ensure their cleaning needs were met.
- Kept inventory of any and all cleaning supplies or products needed at each location.
- I did random checks on employees' work after their shifts and before the client was opened for business.
Education
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OhioSkills
- Candidate Sourcing
- Client Growth and Retention
- Customer Service Management
- Collaboration
- Communication
- Data Analysis & Reporting
- Interviewing & Assessments
- Team Leadership and Negotiations
- Talent Acquistion
Timeline
Senior Health Service Assoicate
CoverMyMeds
01.2025 - 03.2025
Case Manager
Franklin County Department of Job and Family Services
07.2024 - 10.2024
Onsite Manager/HR Generalist
Snider-Blake
12.2022 - 01.2024
Staffing Coordinator/Recruiter
Snider-Blake
06.2021 - 12.2022
Owner
Clean Experts Commercial Cleaning
10.2014 - 03.2020
High School Diploma -
Reynoldsburg High School
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