Hi, I’m
Mario Lozano
Katy,TX
Overview
3
years of professional experience
Work History
99 Ranch MarketWesthemier, Texas
Receiver
12.2023 - Current
Job overview
- Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
- Processed returns to vendors and maintained accurate records of all returned items.
- Operated forklift safely to move products around the warehouse.
- Prepared reports detailing stock movements within the warehouse for management review.
- Resolved customer complaints quickly in a professional manner ensuring customer satisfaction.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Prepared documentation to track and report on damaged or missing items.
99 Ranch MarketKaty, Texas
Cashier
08.2021 - 11.2023
Job overview
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
LonestarCyfair Texas
Some College (No Degree) from Applied Mathematics
Skills
- Shipping and receiving
- Leadership qualities
- Shipment coordination
- Customer service
- Loading and unloading inventory
- Stock room
- Team player attitude
Languages
English
Professional
Spanish
Professional
Timeline
Receiver
99 Ranch Market
12.2023 - Current
Cashier
99 Ranch Market
08.2021 - 11.2023
Lonestar
Some College (No Degree) from Applied Mathematics