Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Mario Lozano

Katy,TX

Overview

3
years of professional experience

Work History

99 Ranch Market
Westhemier, Texas

Receiver
12.2023 - Current

Job overview

  • Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
  • Processed returns to vendors and maintained accurate records of all returned items.
  • Operated forklift safely to move products around the warehouse.
  • Prepared reports detailing stock movements within the warehouse for management review.
  • Resolved customer complaints quickly in a professional manner ensuring customer satisfaction.
  • Assisted in unloading trucks and stocking shelves with received merchandise.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Prepared documentation to track and report on damaged or missing items.

99 Ranch Market
Katy, Texas

Cashier
08.2021 - 11.2023

Job overview

  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Lonestar
Cyfair Texas

Some College (No Degree) from Applied Mathematics

Skills

  • Shipping and receiving
  • Leadership qualities
  • Shipment coordination
  • Customer service
  • Loading and unloading inventory
  • Stock room
  • Team player attitude

Languages

English
Professional
Spanish
Professional

Timeline

Receiver

99 Ranch Market
12.2023 - Current

Cashier

99 Ranch Market
08.2021 - 11.2023

Lonestar

Some College (No Degree) from Applied Mathematics

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Mario Lozano