Mario Medrano
Albuquerque
Summary
Dynamic and adaptive professional with a proven track record at Medrano Struck PC, excelling in legal assistive preparation and client communication. Leveraged tenacity to enhance attorney effectiveness and client satisfaction, achieving top sales ranks at EcoShield Pest Control. Skilled in fostering team productivity and maintaining professional standards across diverse roles.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Medrano Struck PC
05.2024 - Current
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Researched statutes, decisions, legal articles, and codes.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Enhanced attorney effectiveness by providing timely and accurate legal research and analysis.
Valet Supervisor
Hyatt Hotels Corp
08.2023 - 09.2023
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Sales Manager
EcoShield Pest Control
04.2023 - 08.2023
- Rose to top of rank of salesmen in the region by surpassing goals made by branch.
- Steadily grew clientele through continuous sales and maintained their loyalty by a thorough and honest pitch
- Handled customer relations, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Printing Machine Operator
Marketing Strategies
11.2020 - 04.2023
- Established a seamless routine to provide the most efficient production of work possible
- Closed sales with potential clients and ensured a quality job would be done
- Optimized production schedules by accurately estimating job completion times based on machine capabilities and workload demands.
- Tightened or loosened fountain thumbscrews to adjust ink flow.
- Participated in ongoing professional development initiatives, staying informed about industry trends and advances in printing technology applications.
- Assisted in reducing waste materials by monitoring ink usage and adjusting machine settings accordingly.
- Established and maintained a strong rapport with suppliers, negotiating favorable pricing and delivery terms for consumables such as inks and papers.
- Streamlined operations through the implementation of standardized procedures for machine setup and operation.
- Enhanced printing quality by calibrating and maintaining machinery to ensure optimal performance.
- Communicated effectively with clients regarding project specifications, ensuring their needs were met throughout the entire production process from start to finish.
- Achieved high customer satisfaction levels through meticulous attention to detail during pre-press preparation processes, such as color matching and image alignment checks.
- Improved print job turnaround times by effectively prioritizing tasks and managing workflow.
- Proofed all job orders, securing client approval prior to production.
- Produced high-quality brochures, flyers, four-color artwork and mailers.
Gym Instructor
Defined Fitness
06.2020 - 10.2020
- Ensured a clean gym environment by re-cleaning and re-racking all equipment before and after opening the gym.
- Improved gym safety standards by conducting regular equipment inspections and maintenance checks.
- Increased member knowledge of proper exercise techniques, reducing risk of injury during workouts.
- Utilized social media platforms effectively to promote upcoming classes or events while engaging with existing clientele.
- Promoted health and wellness initiatives within the community through active participation in local events and workshops.
- Assisted in the recruitment and onboarding of new gym staff, ensuring seamless integration into the team.
- Developed rapport with gym members through personalized coaching sessions, fostering a supportive environment.
Education
BBA - Business Administration
University of New Mexico
Albuquerque, NM05-2024
High School Diploma -
Albuquerque Academy
Albuquerque, NM05-2020
Skills
- Tenacious to accomplish tasks
- Adaptive and open minded
- Legal document preparation
- Professional appearance
- Client communication
- Core strength development
Accomplishments
Succesful business owner of Hydroshine Power Washing. I created and own this business. ; Started in fall of 2024.
Languages
Spanish
Professional Working
Timeline
Legal Assistant
Medrano Struck PC
05.2024 - Current
Valet Supervisor
Hyatt Hotels Corp
08.2023 - 09.2023
Sales Manager
EcoShield Pest Control
04.2023 - 08.2023
Printing Machine Operator
Marketing Strategies
11.2020 - 04.2023
Gym Instructor
Defined Fitness
06.2020 - 10.2020
BBA - Business Administration
University of New Mexico
High School Diploma -
Albuquerque Academy
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