Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Riot Games Post Commander
Securitas Security Services USA, Inc
Burbank
12.2011 - Current
I oversee all activities of the security team, including planning rotational breaks, responding to alarms and distress calls, generating reports, handling sensitive and confidential information professionally, training team members, and creating tracking systems such as incidents, access control, and daily logging records. Additionally, I manage and coordinate events, and oversee daily operations.
I am responsible for managing payroll and overseeing a team of 26 guards per shift, which includes four off-duty officers, and an additional 8 shift supervisors.
Ensured all personnel were properly trained in their assigned duties.
Participated in strategic planning sessions with higher headquarters representatives.
Maintained a high level of discipline among all members of the organization.
Communicated and oversaw site security planning.
Established policies and procedures that ensured safety standards were met at all times.
Developed, coordinated and managed operations plans for the post.
Education
High school or equivalent -
Eagle Rock High School
Los Angeles, CA
Skills
Proficient in word processing: Word, Excel, PowerPoint
Leadership
Analytical skills
Exceptional customer service
Communication skills
Computer literacy
English
Security
Data Entry
Management
Typing
Security Planning
Enforcing policies
Surveillance systems
Writing reports
Reliability
Continuous Improvement
Personnel Training
CCTV Monitoring
Security operations
Personnel Management
Leading teams
Adaptability
Organizational Skills
Analytical Skills
Time Management
Problem-Solving
Task Prioritization
Multitasking
Decision-Making
Work Scheduling
Staff Discipline
Excellent Communication
Attention to Detail
Professional Demeanor
Certification
Guard Card
Assessments
Verbal Communication, Highly Proficient, 10/01/19, Speaking clearly, correctly, and concisely