Mario Montanez
CHICAGO,IL
Summary
Detail-oriented Customer Service Professional experienced in managing multiple tasks and collaborating with diverse teams. Delivered exceptional customer experiences through effective communication and adaptability. Committed to contributing skills and pursuing growth in a professional environment.
Overview
7
7
years of professional experience
Work History
Vendor Behind Counter /Baggage Handler
UGE
CHICAGO, IL
01.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Lifted boxes using proper safety techniques during loading and unloading processes. using safety techniques when loading and unloading trucks.
Sorter
FedEx
CHICAGO
01.2020 - 01.2022
- Sorted packages accurately for timely distribution to various destinations.
- Operated conveyor systems to move parcels efficiently through the sorting facility.
- Inspected packages for damage and ensured proper labeling before dispatch.
Education
General Education Diploma
CHICAGO, ILSteinmetz College Prep
CHICAGO, ILSkills
- Safety compliance
- Customer service
- Production leadership
- Teamwork
- Problem solving
- Adaptability
- Critical thinking
- Effective communication
Timeline
Vendor Behind Counter /Baggage Handler
UGE
01.2022 - Current
Sorter
FedEx
01.2020 - 01.2022
General Education Diploma
Steinmetz College Prep