Mario Monterrubio
Deer Park,TX
Summary
Dynamic property management professional with a robust background in overseeing diverse residential properties. Proven expertise in coordinating maintenance, leasing, and financial activities to ensure seamless operations and exceptional tenant satisfaction. Recognized for fostering strong team collaboration and demonstrating adaptability to evolving challenges in the property management landscape. Committed to driving operational excellence and enhancing the living experience for residents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PROPERTY MANAGER
GREENLINE MANAGMENT
Houston, Texas
05.2025 - Current
- Facilitated required permits in alignment with regulatory standards.
- Ensured that were in line with rental markets.
- Evaluated tenant eligibility in alignment with income restrictions and government regulations.
- Created detailed reports on property performance metrics such as vacancy rate and income generated.
- Established policies and procedures related to leasing terms, security deposits, pet restrictions.
- Negotiated and finalized lease terms and agreements.
- Reviewed lease expiration reports and calculated rent increases.
- Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs.
- Negotiated contracts with vendors for services such as landscaping, snow removal, and pest control.
- Kept updated records of property vacancies and lease renewals to proactively fill open units.
- Assisted in the selection process of new tenants by conducting background checks and verifying references.
- Coordinated regular inspections of residential units to identify potential issues or hazards.
- Managed tenant relations, fostering positive community engagement and satisfaction.
- Oversaw property maintenance schedules, ensuring timely resolution of issues and enhancing livability.
- Implemented cost-effective strategies for property operations, optimizing budget allocation and resource management.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
REGIONAL MANAGER/PROPERTY MANAGER
AVAN PROPERTY MANAGEMENT
Houston, Texas
02.2025 - 05.2025
- Staff Supervision: Leading and managing a team of property managers at each apartment complex within their region.
- Financial Management: Developing and implementing budgets for each property, monitoring revenue and expenses, and ensuring profitability.
- Lease Management: Overseeing lease agreements, tenant screening, and ensuring compliance with local rental laws.
- Tenant Relations: Addressing tenant complaints, resolving conflicts, and maintaining positive tenant relationships.
- Property Inspections: Conducting regular inspections of apartment properties to identify maintenance needs and ensure compliance with safety standards.
- Marketing and Occupancy: Collaborating with marketing teams to promote available units and maximize occupancy rates.
- Maintenance Oversight: Coordinating necessary repairs and maintenance with vendors, ensuring timely completion of work orders.
- Compliance Management: Ensuring all properties adhere to local regulations, building codes, and company policies.
- Reporting and Analysis: Providing regular performance reports to senior management on key metrics like occupancy, rent collections, and operating costs.
REGIONAL MANAGER/PROPERTY MANAGER/SALES DIRCOR
REM PROPERTY MANAGEMENT
Houston, Texas
06.2024 - 01.2025
- Staff Supervision: Leading and managing a team of property managers at each apartment complex within their region.
- Financial Management: Developing and implementing budgets for each property, monitoring revenue and expenses, and ensuring profitability.
- Lease Management: Overseeing lease agreements, tenant screening, and ensuring compliance with local rental laws.
- Tenant Relations: Addressing tenant complaints, resolving conflicts, and maintaining positive tenant relationships.
- Property Inspections: Conducting regular inspections of apartment properties to identify maintenance needs and ensure compliance with safety standards.
- Marketing and Occupancy: Collaborating with marketing teams to promote available units and maximize occupancy rates.
- Maintenance Oversight: Coordinating necessary repairs and maintenance with vendors, ensuring timely completion of work orders.
- Compliance Management: Ensuring all properties adhere to local regulations, building codes, and company policies.
- Reporting and Analysis: Providing regular performance reports to senior management on key metrics like occupancy, rent collections, and operating costs.
PROPERTY MANAGER/RENOVATION MANAGER
TOUCHSTONE PROPERTY MANAGEMENT
Carrollton, Texas
10.2023 - 06.2024
- Investigated complaints, disturbances and violations and resolved issues.
- Maintained accurate records of all tenant information including contact details and payment history.
- Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions.
- Met with prospective tenants to show properties and explain terms of occupancy.
- Prepared and presented detailed status reports of properties to owners.
- Assisted in the selection process of new tenants by conducting background checks and verifying references.
- Operated property within budgeted income and expense guidelines.
- Met benchmarks for occupancy, rent collections and timely compliance paperwork.
- Ensured that were in line with rental markets.
- Prepared monthly statements outlining expenses incurred for each property owned.
- Managed daily administrative tasks, including tenant relations and rent collections.
PROPERTY MANAGER
WALKER HOLDER RESIDENTIAL
Carrollton, Texas
01.2023 - 09.2023
- Planned and scheduled general maintenance, major repairs, and remodeling projects for properties.
- Provided customer service support by responding promptly to inquiries or requests from tenants.
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.
- Coordinated tenant move-in and out process and orientated new tenants to property.
- Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes.
- Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions.
- Directed collection of monthly rental fees and monitored past due accounts.
- Met with prospective tenants to show properties and explain terms of occupancy.
- Conducted regular property inspections to identify potential maintenance issues.
- Investigated and resolved tenant complaints, following management rules, and regulations.
- Initiated eviction proceedings when necessary, according to state law and court orders.
- Developed and maintained professional relationships with residents, community and owners.
- Planned, scheduled, and coordinated general maintenance and major repair projects.
- Monitored tenant activity to address complaints or violations of lease agreements.
- Oversaw and maintained accurate records of all tenant occupancy.
PROPERTY MANAGER
THE WINDMARK GROUP
Carrollton, Texas
05.2016 - 12.2022
- Facilitated required permits in alignment with regulatory standards.
- Ensured that were in line with rental markets.
- Evaluated tenant eligibility in alignment with income restrictions and government regulations.
- Created detailed reports on property performance metrics such as vacancy rate and income generated.
- Established policies and procedures related to leasing terms, security deposits, pet restrictions.
- Negotiated and finalized lease terms and agreements.
- Reviewed lease expiration reports and calculated rent increases.
- Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs.
- Negotiated contracts with vendors for services such as landscaping, snow removal, and pest control.
- Kept updated records of property vacancies and lease renewals to proactively fill open units.
- Assisted in the selection process of new tenants by conducting background checks and verifying references.
- Coordinated regular inspections of residential units to identify potential issues or hazards.
Education
High School Diploma -
Newman Smith High School
Carrollton, Texas06.2009
No Degree - Arts Education
Brookhaven Community Collage
Dallas, TXSkills
- Leasing and sales management
- Multi-unit property oversight
- Eviction law proficiency
- Comprehensive maintenance understanding
- Fair Housing Mandates
- Financial Budgeting and Reporting
- Microsoft Office, Excel, OneNote, Outlook
- Blue Moon, OneSite, ResMan software knowledge and use
- Knowledge and Planning
- Landscaping and Grounds Maintenance
- Rental Pricing Strategies
- Safe Work Practices
- Occupant Retention
- Bid Proposals
- Employee Motivation and Guidance
- Screening Processes
- Property Tours
- City and County Regulations
- Sales and Marketing
- Unit Vacancies
- Rent Collection
- Affordable Housing Programs Knowledge
- Tenant Screening
- Property Management
- Parking Operations
- Property Marketing and Promotion
- Codes and Regulations
- Background Check Investigations
- Lease Renewals
- Coordinate Documents
- Experience with MS 365
- SharePoint
- Underwriting
- Disturbance Handling
- Property management
- Payment collection
- Rent collection
- Lease renewals
- Staff management
- Vendor management
- Adaptable
Certification
CPO
Languages
Spanish, English Native
Timeline
PROPERTY MANAGER
GREENLINE MANAGMENT
05.2025 - Current
REGIONAL MANAGER/PROPERTY MANAGER
AVAN PROPERTY MANAGEMENT
02.2025 - 05.2025
REGIONAL MANAGER/PROPERTY MANAGER/SALES DIRCOR
REM PROPERTY MANAGEMENT
06.2024 - 01.2025
PROPERTY MANAGER/RENOVATION MANAGER
TOUCHSTONE PROPERTY MANAGEMENT
10.2023 - 06.2024
PROPERTY MANAGER
WALKER HOLDER RESIDENTIAL
01.2023 - 09.2023
PROPERTY MANAGER
THE WINDMARK GROUP
05.2016 - 12.2022
High School Diploma -
Newman Smith High School
No Degree - Arts Education
Brookhaven Community Collage