Adept at enhancing customer satisfaction and streamlining operations, my tenure at TrueValuation USA honed my property valuation expertise and data resource management. Leveraging strong analytical skills and a commitment to service excellence, I've successfully increased business efficiency and client trust, showcasing a blend of hard and soft skills critical for driving organizational success.
• Increased property valuation accuracy by conducting thorough research and analysis of market trends, comparable properties, and local factors.
• Enhanced client satisfaction with timely and accurate property analysis reports.
• Responded to customer concerns and conveyed details about results.
• Supported appraisals by gathering sales data on comparable property.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Property Valuation
Manage subscription based data resources maintaining the most relevant and up to date market research available
Perform or order and review property condition and inspection reports
Proficient in the use of public property assessor databases nationwide