Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mario Morales

Houston,TX

Summary

Adept at enhancing customer satisfaction and streamlining operations, my tenure at TrueValuation USA honed my property valuation expertise and data resource management. Leveraging strong analytical skills and a commitment to service excellence, I've successfully increased business efficiency and client trust, showcasing a blend of hard and soft skills critical for driving organizational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber And Lyft
Houston, TX
02.2024 - Current
  • Followed regular schedule of pickups for individual customers and groups.
  • Utilized feedback from passengers to improve service and address any shortcomings.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Adapted to varying traffic conditions and rerouted to maintain timely service.

Real Property Analyst

TrueValuation USA
Houston, TX
11.2021 - Current

• Increased property valuation accuracy by conducting thorough research and analysis of market trends, comparable properties, and local factors.

• Enhanced client satisfaction with timely and accurate property analysis reports.

• Responded to customer concerns and conveyed details about results.

• Supported appraisals by gathering sales data on comparable property.

Food Trailer Owner/Manager/Chef

Yummy Dog LLC
Houston, TX
02.2012 - 02.2024

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

• Implemented marketing strategies to increase brand awareness and attract new customers.

• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Education

Bachelor of Arts - Psychology

University of Houston - University Park
Houston, TX
08-2001

Skills

Property Valuation

Manage subscription based data resources maintaining the most relevant and up to date market research available

Perform or order and review property condition and inspection reports

Proficient in the use of public property assessor databases nationwide

Certification

  • Texas Property Tax Consultant License Registration Number 13228. Registration Expires: January 14, 2026.

Timeline

Rideshare Driver

Uber And Lyft
02.2024 - Current

Real Property Analyst

TrueValuation USA
11.2021 - Current

Food Trailer Owner/Manager/Chef

Yummy Dog LLC
02.2012 - 02.2024

Bachelor of Arts - Psychology

University of Houston - University Park
Mario Morales