Mario Moreno
Austin,TX
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Custom Protection Officer
Protective Phillips
01.2024 - Current
- Increased safety for VIP clients through meticulous planning, coordination, and execution of personal protection details.
- Maintained proficiency in various self-defense tactics, facilitating personal protection during confrontations or possible attacks.
- Coordinated seamlessly with other personal protection officers, ensuring smooth transitions between shifts or during handover of responsibilities.
- Adapted quickly to changing circumstances or unforeseen challenges while providing personal protection services for clients.
- Provided personal protection to high-profile clients, ensuring their security during public appearances and travel.
Patrol Officer
Southwest Patrol
06.2023 - Current
- Contributed to a positive work environment by maintaining open communication with fellow officers and addressing any concerns or issues in a constructive manner.
- Identified potential security vulnerabilities within assigned patrol areas, providing recommendations for preventative measures to reduce risk exposure.
- Established strong working relationships with local law enforcement agencies, fostering cooperation and mutual support during emergency situations.
- Prevented property damage and theft by maintaining vigilant surveillance of assigned locations during patrols.
- Mentored junior officers in best practices for armed patrolling techniques, enhancing their ability to effectively respond to various situations encountered on the job.
Supervisor/Level 3 Security Officer
Allied Universal
08.2022 - Current
- Performed risk analyses to identify appropriate security countermeasures.
- Developed and maintained detailed documentation on security processes, facilitating knowledge transfer and ensuring consistency in procedures.
- Conducted thorough risk assessments to inform the development of effective countermeasures against potential threats.
- Contributed to successful investigations by accurately documenting incident reports and evidence collection.
- Completed data entry tasks with accuracy and efficiency.
- Conducted thorough investigations into security breaches, ensuring appropriate follow-up actions were taken.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
Warehouse Lead
Austin Eastciders
09.2020 - 08.2022
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Used warehouse management software to reconcile daily inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed daily operations on time and maintained high standards of accuracy.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Warehouse Worker
PepsiCo
06.2018 - 09.2020
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Filed requisitions for out of stock items and supplies.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Followed established guidelines for picking orders accurately.
ISSA Personal Trainer
LA Fitness
11.2017 - 11.2019
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Increased client retention through consistent communication, motivation, and support.
- Designed specific workout systems for individual clients based on performance ability.
- Implemented innovative sales techniques to enhance customer satisfaction and boost sales performance.
Mortar Man, Squad Leader, FO, Humvee Driver
UNITED STATES MARINE CORPS RESERVED
12.2012 - 12.2018
- Coordinated with other squads to ensure mission objectives were met.
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Improved squad performance by implementing rigorous training and evaluation methods.
- Developed cohesion among team members through regular team-building exercises and open communication.
- Mentored junior marines on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
- Led squad in reconnaissance and surveillance operations.
- Evaluated unit readiness based on established criteria and standards.
- Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
- Maintained communication with higher headquarters throughout mission duration.
- Monitored equipment during simulations and live-fire exercises to detect system malfunctions and operator errors.
- Coordinated planning and execution of operational fires to accomplish unit's mission.
- Supervised maintenance of weapons, equipment, and vehicles.
- Patrolled perimeters of operating bases to guard against suicide bombers, raids and other attacks.
Stocker Associate
HEB
02.2013 - 01.2017
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 80 pounds.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
Education
Some College (No Degree) - Criminalistics And Criminal Science
Technical - Tatical Operations
07.2013
High School Diploma -
06.2011
Skills
- Team Leadership
- Emergency Response
- CCTV Monitoring
- Security personnel training
- Skilled in conflict resolution
- Problem-Solving
- Teamwork and Collaboration
- Weapons Handling
- Data Management and Data Entry
- Decision-Making and Critical Thinking
- Computer Skills
- Warehouse Operations
Certification
ISSA certified trainer
August 2018 to August 2020
Forklift Certification
Certified Personal Trainer
Certified Fitness Instructor
CPR Certification
First Aid Certification
Guard Card
Level 3 license
Additional Information
Range safety officer
Humvee License driver
Haz Mat/Explosive License
Power jack and lift certified
ISSA Certified Personal Trainer
Forklift operator
CPR certified
Timeline
Armed Custom Protection Officer - Protective Phillips
01.2024 - Current
Patrol Officer - Southwest Patrol
06.2023 - Current
Supervisor/Level 3 Security Officer - Allied Universal
08.2022 - Current
Warehouse Lead - Austin Eastciders
09.2020 - 08.2022
Warehouse Worker - PepsiCo
06.2018 - 09.2020
ISSA Personal Trainer - LA Fitness
11.2017 - 11.2019
Stocker Associate - HEB
02.2013 - 01.2017
Mortar Man, Squad Leader, FO, Humvee Driver - UNITED STATES MARINE CORPS RESERVED
12.2012 - 12.2018
Austin Community College - Some College (No Degree), Criminalistics And Criminal Science
SOI - Technical , Tatical Operations
James Bowie High School - High School Diploma,