Summary
Overview
Work History
Education
Skills
Timeline
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Mario Moreno

San Bernardino,USA

Summary

Professional courier with experience in logistics and transportation. Strong focus on team collaboration and achieving results, ensuring reliable and flexible service. Skilled in route planning, time management, and customer service, with commitment to adapting to changing needs and delivering high-quality results. Known for dependability and ability to maintain high standards under pressure.

Overview

4
4
years of professional experience

Work History

DOT Courier

Brother Courier
11.2023 - Current
  • Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
  • Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
  • Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
  • Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
  • Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.

Electrical Apprentice

New Force Electric
06.2022 - 05.2023
  • Troubleshot electrical systems quickly and efficiently when issues arose
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors
  • Tested electrical equipment and components for continuity, current, voltage and resistance
  • Followed electrical code manuals to install and repair electrical systems
  • Performed with efficiency and quality while installing and repairing electrical projects

DCG Team Lead

DCG Fulfillment
10.2020 - 08.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Packed and shipped orders accurately and efficiently
  • Trained new team members on warehouse procedures and safety protocols
  • Collaborated with other departments to ensure smooth flow of goods through the supply chain

Education

High School Diploma -

Sierra High School
San Bernardino, CA

Skills

  • Bilingual- Spanish

  • Problem-Solving Skills

  • Package handling

  • Address verification

  • Package pickup and delivery

  • Courier training

    • Time management abilities

    Customer relations

Timeline

DOT Courier

Brother Courier
11.2023 - Current

Electrical Apprentice

New Force Electric
06.2022 - 05.2023

DCG Team Lead

DCG Fulfillment
10.2020 - 08.2021

High School Diploma -

Sierra High School

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