Mario Nicdao
Anchorage,AK
Summary
Proactive Cook and Bartender with experience in food preparation, safety compliance, and customer service. Skilled in managing multiple orders, maintaining organized work areas, and enhancing the dining experience. Bring strong organizational skills and a commitment to high-quality service to advance my career in the hospitality industry. Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
7
7
years of professional experience
Work History
Cook, Bartender
AKME Pubhouse
06.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook
International House of Hotdogs
05.2024 - 07.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Concession Stand Lead
Cirque Du Soliel
01.2021 - 09.2021
- Upheld consistent brand standards across all aspects of the concession stand operation including presentation style of products offered and uniform dress codes.
- Managed financial records accurately by monitoring daily sales reports, reconciling cash drawers regularly, documenting discrepancies if any.
- Boosted sales revenue by implementing strategic marketing initiatives and promotional tactics for concession stand offerings.
- Implemented cost-saving measures in product sourcing and vendor negotiations, resulting in reduced operational expenses without compromising quality.
Front of House Employee
Seattle Cider Company
08.2017 - 08.2018
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Education
Culinary
Farestart Culinary
Seattle, WA06.2017
GED -
Shorewood Highschool
Seattle, WA06.2006
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Supply Restocking
- Food plating and presentation
Timeline
Cook, Bartender
AKME Pubhouse
06.2024 - Current
Cook
International House of Hotdogs
05.2024 - 07.2024
Concession Stand Lead
Cirque Du Soliel
01.2021 - 09.2021
Front of House Employee
Seattle Cider Company
08.2017 - 08.2018
Culinary
Farestart Culinary
GED -
Shorewood Highschool
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