Mario Odio
Cape Coral
Summary
Bilingual Automotive Finance & Insurance Manager with over 5 years of experience driving profitability, streamlining deal funding, and delivering exceptional customer service in high-volume dealership environments. Proven track record of exceeding PVR targets, maintaining a 100% clean CIT record, and building strong lender relationships to secure competitive financing solutions. Proficient in training and leading sales teams in compliant menu selling techniques while enhancing product penetration and CSI scores. Committed to operational excellence, ethical sales practices, and maximizing dealership revenue through strategic finance and insurance operations.
Overview
12
12
years of professional experience
Work History
Finance Manager
Kia of Cape Coral
01.2020 - Current
- Structured and secured financing and insurance programs, increasing dealership profitability through upselling extended warranties, protection packages, and add-ons.
- Built and sustained relationships with many lenders to ensure flexible financing options and fast deal funding.
- Streamlined F&I process to reduce average deal closing time,improving CSI (Customer Satisfaction Index) scores and sales team efficiency.
- Trained and coached sales team on proper F&I product presentation techniques to improve referral quality and product conversions.
- Collaborated with dealership leadership to align F&I goals with storewide objectives, contributing to an increase in overall gross profit.
- Maintained a zero CIT backlog by ensuring complete, accurate deal submissions and proactive lender communication, accelerating funding and boosting cash flow.
Automotive Sales Associate
Kia of Cape Coral
08.2013 - 12.2019
- Mastered the full sales process — from prospecting to delivery — closing an average of 20 units per month across new and pre-owned inventory.
- Delivered a customer-first experience, achieving high satisfaction scores on post-sale surveys and generating repeat and referral business.
- Built long-term client relationships by maintaining regular follow-ups, upselling service packages, and enrolling customers in loyalty programs.
- Collaborated closely with F&I and service departments to streamline the delivery process, reduce wait times, and ensure smooth deal funding.
- Trained and mentored new sales team members, helping them ramp up faster and adopt a consultative, compliant sales approach.
Skills
- Bilingual
- Deal Structuring & Menu Selling
- Lender Relations & Bank Approvals
- Time Management & Deal Flow Efficiency
- Problem-Solving Under Pressure
- Adaptability in Fast-Paced Environments
- Goal Setting & Performance Management
- Customer Satisfaction (CSI) Optimization
- Attention to Detail & Documentation Accuracy
- Strong rapport building with customers and staff
- Coaching and training
Timeline
Finance Manager
Kia of Cape Coral
01.2020 - Current
Automotive Sales Associate
Kia of Cape Coral
08.2013 - 12.2019
Similar Profiles
Davis EastburnDavis Eastburn
Automotive Technician at Kia of Cape CoralAutomotive Technician at Kia of Cape Coral
Christine VesceChristine Vesce
Sales Associate at Kia of Cape CoralSales Associate at Kia of Cape Coral
Anthony MastrandreaAnthony Mastrandrea
Sales Advisor at Kia Of Cape CoralSales Advisor at Kia Of Cape Coral
Thandiwe MyersThandiwe Myers
Direct Support Professional at Shalimare INCDirect Support Professional at Shalimare INC
Alan UpeslacisAlan Upeslacis
Sales Manager at Absolute Plastic SolutionsSales Manager at Absolute Plastic Solutions