Mario Pineda
Summary
Training and development professional prepared to drive impactful learning initiatives. Expertise in designing and implementing training programs to enhance team performance. Strong focus on collaboration, adaptability, and achieving measurable results. Skilled in instructional design, curriculum development, and performance assessment. Known for reliability and effective communication in dynamic environments.
Overview
12
12
years of professional experience
Work History
Training & Development Specialist
Chukchansi Gold Resort & Casino
12.2021 - 06.2025
- Collaborated with cross-functional teams to develop cohesive learning strategies aligned with business goals.
- Coordinated special events such as seminars, conferences, or guest speaker sessions to enhance employee learning experiences beyond the classroom setting.
- Composed informative instructional materials, including manuals, guides, and job aids for diverse learning preferences.
- Developed customized e-learning modules for improved knowledge retention and on-the-job application.
- Boosted employee engagement with interactive workshops, group activities, and hands-on exercises.
- Reduced turnover rates by providing employees with one on one sessions when issues arose.
- Championed a culture of continuous learning within the organization, fostering professional growth among staff members at all levels.
- Facilitated open lines of communication between management and employees, ensuring that training programs remained relevant to both organizational goals and individual needs.
- Streamlined training processes by identifying areas of improvement and implementing targeted solutions.
- Mentored new hires with personalized coaching, accelerating their integration into the team dynamic.
Trainer 1
Chukchansi Gold Resort & Casino
06.2019 - 12.2021
- Designed and delivered training programs for diverse employee groups to enhance operational efficiency.
- Facilitated workshops that promoted team collaboration and improved service delivery across departments.
- Revolutionized orientation by introducing classes for our spanish speakers
- Lead spanish speaking orientation to make sure everyone would receive the same knowledge and be efficient in their positions
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Pioneered mentorship program, fostering professional growth and development.
- Promoted culture of continuous improvement by initiating regular training feedback loops.
Operations Supervisor * Position Eliminated
IEH Laboratories
12.2017 - 05.2019
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on operational procedures and best practices.
- Developed training programs focused on enhancing employee skill sets and performance outcomes.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Recruiter
MGA Health Care
08.2015 - 12.2017
- Recruit workers for a major hospital in San Francisco
- Made calls and set up interviews
- Interview potential candidates
- Walk in new workers into facilities
- Work in a team environment
- I am in charge of the workers I send into these facilities
- Took lead when the company received a new account and branched out into the warehouse industry
- Was in charge of payroll for my prior division
Assistant Manager
Sheikh Shoes
09.2013 - 06.2015
- Worked with District Manager to come up with new innovative ideas to meet monthly goals
- Met daily and monthly goals
- Increased sales every month since promotion
- Resolve customer issues and provide outstanding customer service
- Recruited potential employees to build a team that fit our work environment
- Did quarterly inventory
- Ordered shoes when our inventory was low
- Worked with other branches of set up a professional network in order to help with all customers’ needs
- Displayed new merchandise to attract foot traffic into the store
Education
Bachelors - Business Marketing
San Francisco State University
San Francisco, CAAssociates of Arts -
Fresno City College
San Francisco, CASkills
- Bilingual
- Training delivery
- Cross-cultural training
- Employee engagement
- Verbal and written communication
- Coaching and mentoring
- Customized training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Outdoor Recreation
- Hiking
- Backpacking
- Camping
- Cooking
- Music
Timeline
Training & Development Specialist
Chukchansi Gold Resort & Casino
12.2021 - 06.2025
Trainer 1
Chukchansi Gold Resort & Casino
06.2019 - 12.2021
Operations Supervisor * Position Eliminated
IEH Laboratories
12.2017 - 05.2019
Recruiter
MGA Health Care
08.2015 - 12.2017
Assistant Manager
Sheikh Shoes
09.2013 - 06.2015
Bachelors - Business Marketing
San Francisco State University
Associates of Arts -
Fresno City College
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