Mario Pineda Ortiz
Cape Neddick,ME
Summary
Self-motivated, team player with strong organizational and interpersonal skills. Experienced specialist with a passion for delivering outstanding service.
Overview
1
1
year of professional experience
Work History
Housekeeper
Yellowstone Club
11.2023 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Bell/ Valet Attendant
Cliff House
04.2023 - Current
- Performed paging service as needed, ensured guest vehicles were locked and secured and carefully drove and parked guest vehicles without causing traffic
- Welcome the guest and assist them trough the check in process
- Accommodate the guest during their stay in an attentive, courteous and friendly manner
- Provided the guest with information of all the amenities that resort provide.
Housekeeper / Housekeeper Shuttle
Northstar Sky Resort
11.2022 - 04.2023
- Cleaning, sweeping and vacuming guestrooms and changing the bed sheets new guests
- Cleaning supplies inventory
- Ensured guests received quality customer service at all times
- Transport housekeeper to their specific areas during the day and move them whenever they need it
- Ensure that vehicle was ready during the snow to be drove
- Drive carefully on the snow to avoid any accident and ensure all the employees where safe.
Education
Bachelor of Science - Industrial Engineering
Unitec
San Pedro Sula, HN11.2018
Skills
- Spanish
- English
- Customer Service
Accomplishments
- Cleaning
- Driving
- Time Management
- Communication
Additional Information
Cape Neddick, ME, 01/2010, 08/2015, I have a valid US license that expires until Sep 2027., experience driving in the snow.
Timeline
Housekeeper
Yellowstone Club
11.2023 - Current
Bell/ Valet Attendant
Cliff House
04.2023 - Current
Housekeeper / Housekeeper Shuttle
Northstar Sky Resort
11.2022 - 04.2023
Bachelor of Science - Industrial Engineering
Unitec
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