Mario Ponce
Student
Lutz,FL
Summary
Dynamic and self-motivated professional with a proven track record at Civil Axe Throwing and Barnes & Noble. Excelled in customer service and cash register operation, enhancing customer experiences and fostering repeat business. Demonstrated ability to multitask and maintain high safety standards, significantly contributing to operational excellence and team collaboration.
Overview
3
3
years of professional experience
Work History
Axe Throwing Coach
Civil Axe Throwing
2023.11 - 2024.09
- Collaborated with other coaches to share best practices and improve overall coaching quality across the facility.
- Enforced safety protocols during all activities, minimizing risk of injury among participants.
- Assisted in developing marketing materials to promote customer turnout.
- Created quick connections with customers to maximize their experience.
- Contributed to constant refurbishment of the location.
Bookseller
Barnes & Noble
2021.08 - 2022.05
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Established strong relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL 2001.05 -
Skills
Customer Service
Cash Register Operation
Multitasking Abilities
Repair work
Self-Motivated
Timeline
Axe Throwing Coach
Civil Axe Throwing
2023.11 - 2024.09
Bookseller
Barnes & Noble
2021.08 - 2022.05
Bachelor of Science - Biology
University of South Florida
2001.05 -
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