Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mario Poole

Baltimore,MD

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Responsible equipment operator with years of hands-on experience operating heavy equipment in various sectors. Expert at smoothly handling tools to complete work. Sound knowledge of safety regulations and practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Equipment Operator

US Navy
Baltimore, MD
02.2022 - 08.2024
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Conducted research on various topics as requested by management.
  • Answered questions from customers regarding products and services offered by the company.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Developed and maintained filing systems for confidential documents and records.
  • Facilitated communication between different departments within the organization.
  • Compiled data from various sources into organized reports for review by management team.
  • Scheduled appointments between clients and customers and internal staff members.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Managed database systems containing customer contact information.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors and provided general information about the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Trained new employees in proper operation of heavy machinery according to company guidelines.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
  • Assisted supervisors in preparing detailed reports related to completion of assigned jobs.
  • Assisted in the setup of job sites by laying out stakes, flags. per project specifications.
  • Assisted in loading and unloading of materials from trucks and trailers.
  • Conducted pre-operation checklists on all assigned machines prior to use each day.
  • Performed routine cleaning tasks on assigned equipment before returning it back into service.
  • Communicated effectively with team members regarding status updates on jobsite activities.
  • Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
  • Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
  • Loaded and unloaded trucks with excavated material for transport to designated areas.
  • Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
  • Followed established procedures for safely operating machinery while adhering to company policies at all times.
  • Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
  • Transported material from one location to another using dump trucks and other vehicles.

Administrative Assistant

US Navy
Oak Harbor, WA
11.2018 - 02.2022
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Conducted research on various topics as requested by management.
  • Answered questions from customers regarding products and services offered by the company.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Developed and maintained filing systems for confidential documents and records.
  • Facilitated communication between different departments within the organization.
  • Managed database systems containing customer contact information.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors and provided general information about the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Directed customer inquiries to appropriate department personnel.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Proofread content for typo-free emails and documentation.

Education

High School Diploma -

Airline High School
Bossier City, LA
05-2014

Skills

  • Invoice Processing
  • Research
  • Travel Coordination
  • Document Control
  • Calendar Management
  • Time Management
  • Customer Service

Certification

  • Class A CDL

Timeline

Administrative Assistant/Equipment Operator

US Navy
02.2022 - 08.2024

Administrative Assistant

US Navy
11.2018 - 02.2022

High School Diploma -

Airline High School

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Mario Poole