Summary
Overview
Work History
Education
Skills
Timeline
Generic
MARIO RAMIREZ

MARIO RAMIREZ

Pflugerville,TX

Summary

Driven professional with extensive experience in the hospitality sector, notably with Hilton, adept at safe food handling and order management. Excelled in enhancing sales through strategic upselling, maintaining high standards of hygiene, and fostering customer relationships. Demonstrated ability to resolve complaints efficiently, ensuring a positive dining experience and upholding a commendable safety record. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Ventas.diswacher,mantenimiento General,server

Hotel Barton.hilton.centro De Comv. Univ. De Texas
09.2022 - 02.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

U.e. Aristides Calvani
Venezuela
07.1986

Skills

  • Safe Food Handling
  • Food Delivery
  • Food inspection
  • Order Management

Timeline

Ventas.diswacher,mantenimiento General,server

Hotel Barton.hilton.centro De Comv. Univ. De Texas
09.2022 - 02.2024

High School Diploma -

U.e. Aristides Calvani
MARIO RAMIREZ