Mario Revello
Capac
Summary
Seasoned Owner Operator and Lead Press Operator with a proven track record in operations management and staff training and development. At Garden Management Services and Anchor Printing, I elevated customer satisfaction and streamlined processes, demonstrating exceptional leadership and operational oversight. Skilled in documentation and adept at fostering team performance, I ensure business excellence and efficiency.
Overview
27
27
years of professional experience
Work History
Owner Operator
Garden Management Services
03.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Lead Press Operator
Anchor Printing
06.1998 - 09.2018
- Trained new hires on company policies, safety procedures, and operation of various press machinery, ensuring smooth integration into the team.
- Organized daily work schedules for team members based on workload demands, ensuring equitable distribution of assignments among staff members.
- Assisted in troubleshooting technical issues quickly, minimizing downtime and maintaining production schedules.
- Supervised a team of press operators, providing guidance and support as needed for optimal performance outcomes across the board.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI06-1992
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Operations oversight
- Inventory management
Timeline
Owner Operator
Garden Management Services
03.2019 - Current
Lead Press Operator
Anchor Printing
06.1998 - 09.2018
High School Diploma -
East Detroit High School
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