Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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Mario Rivas

Mario Rivas

Austin,United States

Summary

I'm an HR professional with a strong track record in strategy, policy integration, and performance improvement. I'm dedicated to efficiency, employee satisfaction, and cost savings. I've worked across various industries, preparing me for a director-level position.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Senior Technical Recruiter/People Business Partner

EFuse
06.2022 - 09.2023
  • Developed and executed talent acquisition strategies, resulting in a 15% improvement in attracting and retaining top talent
  • Oversaw all hiring strategies and processes, achieving a 20% reduction in time-to-fill critical positions
  • Acted as a strategic partner and consultant to senior management on People-related matters, resulting in a 10% improvement in employee engagement and alignment with business goals
  • Designed leadership training programs, enhancing team management skills and talent utilization, leading to an increase in employee productivity
  • Drafted and placed recruitment advertisements in high-impact media, reducing external agency expenses by 57%.
  • Implemented onboarding and orientation programs, improving employee retention by 15% and reducing turnover costs.
  • Cultivated a strong presence in the technical/industry community, expanding the talent pool and increasing candidate referrals by 40%.
  • Led company initiatives that boosted Employee Experience Net Promoter Score (NPS) by 15%, contributing to a more engaged and satisfied workforce.

Styling Team Lead/Styling Field Recruiter

Stitch Fix
02.2022 - 06.2022
  • Achieved a 95% staffing rate, contributing to a 10% increase in quarterly sales targets.
  • Developed and executed personalized performance management/development plans and owned team operational functions including approving hours, time off requests, schedule compliance
  • Successfully built robust talent pipelines with a focus on creating exceptional candidate experiences.
  • Use diversity data to partner with various People & Culture partner teams. Increased the diversity of the candidate pool by 30%, enhancing the organization's inclusivity and diversity

Store Manager/Market Training Specialist

Lush Fresh Handmade Cosmetics North America
10.2011 - 12.2020
  • Successfully executed five store opening projects, including hiring, scheduling, and implementing best practices.
  • Maintained optimal product levels and inventory controls, resulting in a 10% reduction in stockouts and improved ordering accuracy.
  • Executed hiring, training, and mentoring new staff members, managing up to 60 associates during the holiday season. Achieved 96% satisfaction rating during onboarding.
  • Trained and developed new managers, resulting in a 20% improvement in their performance within the first six months
  • Conducted ongoing needs assessments, leading to the identification of critical training gaps and collaborative solutions
  • Analyzed and assessed training needs for organizations, departments, and individuals, resulting in tailored development plans that boosted employee satisfaction by 17%
  • Designed and facilitated training courses aligned with the organization's strategic goals, mission, and vision

Teller Service Manager

Comerica Bank
12.2011 - 01.2013
  • Evaluated employee performance and offered recommendations for improvement to enhance operations efficiency
  • Actively pursued new retail and commercial accounts, strengthening the bank's market position. Increased bank portfolio by 13% and revenue growth by 15%
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients. Consistently received 95% or higher on satisfaction scores
  • Supported financial director with special projects and additional job duties

Teller Service Manager

Amegy Bank
06.2010 - 12.2011
  • Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
  • Trained new employees in cash handling procedures, bank policies and procedures to promote compliance with established standards.
  • Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.

Unit Director

America's Incredible Pizza Company
05.2007 - 06.2011
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Skills

  • Flexible and Adaptable
  • Project Management
  • Human Resource Information System (HRIS)
  • C-Suite Communication & Presentation Skills
  • Training and Development/Instructional Design
  • Organization-wide People Strategy and Implementation
  • Startup Experience
  • Benefits Program Design
  • Compensation Packages
  • Health and Safety Programs
  • Human Resources Operations

Certification

  • Inclusive Mindset - LinkedIn Certified
  • Diversity and Inclusion Recruiter - AIRS by ADP

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Senior Technical Recruiter/People Business Partner

EFuse
06.2022 - 09.2023

Styling Team Lead/Styling Field Recruiter

Stitch Fix
02.2022 - 06.2022

Teller Service Manager

Comerica Bank
12.2011 - 01.2013

Store Manager/Market Training Specialist

Lush Fresh Handmade Cosmetics North America
10.2011 - 12.2020

Teller Service Manager

Amegy Bank
06.2010 - 12.2011

Unit Director

America's Incredible Pizza Company
05.2007 - 06.2011

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Mario Rivas