Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Rodriguez

Los Angeles,CA

Summary

Dynamic and results-driven professional with a proven track record at Kaiser Permanente Medical Group, excelling in housekeeping and customer service. Recognized for optimizing cleanliness standards and enhancing client satisfaction. Skilled in linen management and effective communication, consistently delivering exceptional service in fast-paced environments. Adaptable and self-motivated, committed to excellence.

Overview

9
9
years of professional experience

Work History

Housekeeping Attendant

Kaiser Permanente Medical Group
12.2020 - Current
  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Lead Mover

Quick Movers
07.2019 - 11.2020
  • Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
  • Mentored junior movers, providing guidance on best practices and industry standards.
  • Oversaw as many as 4 teams at time with more than 4 total personnel.
  • Improved client satisfaction by ensuring timely and efficient relocation services.
  • Delivered exceptional customer service, addressing concerns promptly to maintain a high level of client satisfaction.
  • Maintained accurate records of completed jobs, facilitating seamless billing procedures.
  • Optimized scheduling processes, increasing team availability for additional projects.

Stocking and Unloading

Excel Restoration
06.2016 - 07.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Generals

Alhambra High
Alhambra, CA
06-2011

Skills

  • Trash
  • Customer service-focused
  • Take out linen
  • Take out Bio
  • Linen replacement
  • Customer service
  • Mopping and sweeping
  • Housekeeping

Languages

Spanish
Professional Working

Timeline

Housekeeping Attendant

Kaiser Permanente Medical Group
12.2020 - Current

Lead Mover

Quick Movers
07.2019 - 11.2020

Stocking and Unloading

Excel Restoration
06.2016 - 07.2018

Generals

Alhambra High

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Mario Rodriguez